Short-term rentals (STRs) contribute positively to the local economy by providing diverse accommodation options for visitors and generating business opportunities for property owners.
Nevertheless, we acknowledge and respect the concerns raised by residents. It is essential to regulate short-term rentals (STRs) to ensure they operate in a manner that minimizes disruptions to neighbouring properties. Municipal bylaws require STR operators to obtain a business licence, comply with zoning regulations, and confirm defined health and safety standards.
Bylaw Enforcements Role
Bylaw Enforcement Officers will be actively monitoring and enforcing compliance with short-term rental regulations. Property owners operating short-term rental accommodations or bed and breakfast operations without a valid business licence, or in contravention of the applicable regulations, may be subject to enforcement action and liable for daily fines for each day the offence continues.`
Infractions may include, but are not limited to, exceeding the maximum permitted occupancy or causing disturbances to neighbouring residents.
If you wish to report a concern—such as a noise complaint or parking issue—the first step is to contact the short-term rental operator directly to seek a timely resolution. The STR decal, posted in a visible location on the property, contains the property managers contact information. Alternatively, you may search the Town's online business directory to obtain the necessary contact details.
If the issue does not resolve, or continues, the next step would be to contact Bylaw Services at 250-495-6515 and file a concern for further investigation.