How are my utilities billed? 
Currently, the Town of Osoyoos uses a flat-rate billing model. Utility rates are driven by the cost to operate, maintain, and replace our water and sewer infrastructure. Much of the infrastructure is aging. Meeting regulatory requirements while maintaining systems and planning for critical replacement is costly. These are system-wide expenses that exist regardless of individual household consumption.

My latest invoice shows Water Metering Water Consumption, what does this mean?
This means a water meter has been installed at your property, but we are not actively billing off consumption. In the near future we will add consumption data to the invoice for your information.

I upgraded my garbage carts, when will I start paying for those?
In January 2026 you will have an upgrade charge for upsized or additional bins on your invoice. If you wish to learn more about garbage carts and your options visit osoyoos.ca/curbside

When will metered water billing start?
Once water meters have been fully installed across Osoyoos and sufficient usage data has been collected, we plan to move to a blended base rate + usage billing model using meter readings. 

I live in a strata complex. Will I get an individual meter?
Most strata complexes will have a single meter installed. The decision as to how to allocate metered water charges within a strata is a matter for the strata board.