The following information is required by the Town of Osoyoos in order to process a Comfort Letter request:

• the name, address, contact phone number and email address of the person making the request;
• civic address and legal description of the property that is the subject of the request; and
• an itemized list of information being requested (i.e. type and status of permits, zoning, date of Occupancy Certificate, outstanding issues, etc.).*

* All items being requested in a Comfort Letter should be very specific about the nature of the information that is being sought.  Poorly drafted requests will receive a "general" response that may result in pertinent information being omitted.  

Requests for a Comfort Letter can be submitted to the Regional District by one of the following methods:

• Email: plan@osoyoos.ca
• Post: PO BOX 3010 Osoyoos BC V0H 1V0
• Fax: 250-495-2400

The fee for a Comfort Letter is:
$95.00 (minimum charge, up to 2 hours)
$95.00 (per hour over 2 hours)
*GST must be added

Once we accept the request for a comfort letter, we will send an invoice for the payment. 
Fees are payable to the Town of Osoyoos. 

The Town accepts Cash, Cheque, Interac/Debit, e-Transfers, and Credit Cards (MasterCard/Visa), which will include a conveience fee. 

For e-Transfer instructions please email plan@osoyoos.ca 

Please follow link for credit card payments:
Option Pay Website

NOTE: in the "Comments" field, please indicate the property and the request that is being submitted for (i.e. "Comfort Letter Payment"). 

Allow up to 10 working days, per property, from receipt of payment to process the request.

NOTE: requests cannot be processed until payment has been received.