At the January 16, 2024 Special Open Meeting, Administration provided an overview of the budget and responded to some of the most commonly themed questions. That presentation was expanded to include additional details and is provided below in 16 separate videos/chapters.
Questions & Answers
The following is a response to the written submissions as well as oral presentations made at the January 16, 2024 Council meeting. It is important to note that Administration provides information but it is ultimately Council that decides on what they wish to fund and the amount of risk they want the municipality to incur as it relates to services and infrastructure. Council establishes the vision to what Osoyoos is today and what we will be in the future. Therefore, every decision has a consequence. That consequence needs to be considered in relationship to all other pressing issues.
Written Submissions
Questions: Why do you not hold off on passing the Bylaw BEFORE the meeting you just invited us to attend on January 16? What is your purpose for doing so? You want people to become even more disenchanted with current Mayor and Council?
Answers: Thank you for submitting your question. The 5-year Financial Plan Bylaw No.1384, 2023, was adopted on October 24, 2023. At the December 12, 2023, Council Meeting, a Notice of Motion was made for the next meeting on January 9, 2024, and returned the Bylaw to third reading. Council voted in favour of the Notice of Motion on January 9, 2024, which means that as of motion’s passing date, there is no budget in place, and Council now has the ability to make changes as they see fit.
January 16 was the opportunity for the public to provide comments on the budget; on February 15, Council will debate the budget. The actual date that the budget will be passed is unknown at this time, but it will be after February 15 likely late February or March.
Any information the public would like Council to consider that is sent to the Town is forwarded to Council.
Question: Hi. I suggest increasing the taxes for accommodations per room to the same as a single family dwelling, which they in fact are. $10 to $20 per day increase for a hotel room won't deter vacationers from their fun in the sun. Thanks, Tim Hickson
Answer: Thank you for taking the time to share your thoughts on the matter of accommodation taxes in our town. We appreciate your engagement in the community and your concern for its well-being. Municipalities do not have the authority to apply an additional tax on tourists. Council, along with the other 13 "resort Municipalities" in BC, are lobbying the provincial government to increase resort funding and provide additional flexibility with the existing resort municipality grants.
Your continued involvement is highly valued, and we encourage you to share any further insights or suggestions you may have that contribute to the betterment of our town.
Questions: Open Letter to Mayor McKortoff
Answers: Thank you for your inquiry regarding the projected increase in property taxes and your detailed examination of our budgetary documents. We appreciate your engagement and the opportunity to address your concerns.
The budget documents illustrate future borrowing required for projects that require future approval. The additional funding collected within the proposed rates is for the reserves, which will be used for the replacement of pipes and other infrastructure related to the utilities. Please see the reports that are on the website as they provide the details of the utility infrastructure deficit. The reports are within the Sewer and Water heading.
Reports & Studies | Osoyoos | Canada's warmest welcome
You can also view the presentations provided at the Committee of the Whole meeting on June 27, 2023, for water information and July 24, 2023, for sewer information.
Agendas, Minutes & Videos | Osoyoos | Canada's warmest welcome
There is also more information pertaining to water by clicking on the link below, scrolling to the bottom of the page, and clicking on Water Smart Osoyoos.
Homepage | Osoyoos | Canada's warmest welcome
Regarding inquiries concerning the employment history of our Chief Administrative Officer, it's important to note that such matters are not directly relevant to Osoyoos affairs. We would like to clarify that certain comments made about our CAO's past experiences may not accurately reflect the situation.
Decisions pertaining to the employment status of senior officials fall under the purview of the Council, and administrative responses in this regard are governed by established protocols. We refrain from commenting on personnel matters.
The request for open dialogue on the budget was granted, as the public could provide written submissions or speak to the budget on January 16, 2024. The public can provide additional information to Council and or Administration for consideration of the budget debate and ultimate approval.
The request for open dialogue on the budget for 60 days has been provided. The budget documents have been available to the public since August 30, 2023, and the previously approved budget documents have been available to the public since October 24, 2023.
Council rescinded third reading of the budget on January 9, which will likely bring the final approval date of the budget to late February or likely March.
The public has the opportunity to provide comments to Council for their consideration right up until the time that the budget is passed.
We remain committed to transparency and collaboration as we navigate these matters together.
Questions: Hello, We are Dale and Robyn Walker - owners of a home at 35-4231 Oleander Dr., in Osoyoos. We are writing to ask that you kindly ask Council to consider delaying part of the proposed 2024 tax and municipal services Increases so as to make them more affordable for retired people on pensions, like us. We know that a component of the proposed increases is to start a fund to pay for future expenses, as and when they come up. We specifically ask Council to consider reducing the amount of each year's incremental addition to this fund, so as to reduce the cost to homeowners this year and next. We look forward to your response. Thank you Dale and Robyn Walker
Answers: Delaying the utility fee increase and the municipal property tax increase is something Council can do. Thank you for your recent correspondence expressing your concerns about the proposed 2024 tax and municipal service increases. We appreciate your thoughtful input and understand your desire for affordability, especially for retired individuals like yourselves.
Your suggestion to delay the utility fee increase and the municipal property tax increase has been duly noted. However, I would like to provide you with some additional information for consideration.
As you rightly pointed out, delaying these increases may seem like a viable short-term solution; however, it's essential to understand the potential consequences. Further delays could exacerbate the existing infrastructure deficit, leading to more significant costs for all property owners and utility users in the long run.
Our water and sewer master plans, along with associated asset management plans, indicate a significant infrastructure deficit that must be addressed. The proposed utility rates were meticulously developed to initiate the process of addressing deteriorating assets, including the gradual replacement of aging pipes. These initiatives are crucial for maintaining the reliability and quality of our utility services.
It's important to note that our utilities are still underfunded, and delaying necessary increases could result in more frequent emergency repairs and ultimately higher costs for users. I encourage you to review the reports and studies available on our website under the Sewer and Water section, as well as presentations from past Committee of the Whole meetings for detailed information on these matters.
Please see the reports that are on the website. The reports are within the Sewer and Water heading.
Reports & Studies | Osoyoos | Canada's warmest welcome
You can also view the presentations provided at the Committee of the Whole meeting on June 27, 2023, for water information and July 24, 2023, for sewer information.
Agendas, Minutes & Videos | Osoyoos | Canada's warmest welcome
There is also more information pertaining to water by clicking on the link below, scrolling to the bottom of the page, and clicking on Water Smart Osoyoos.
Homepage | Osoyoos | Canada's warmest welcome
Additionally, I would like to highlight another option available to Council, which is extending the tax/utility payment deadline on a portion of the bill. This measure would provide homeowners with additional time to adjust their budgets and save for the anticipated increases, thereby easing the immediate financial burden.
Furthermore, seniors on fixed incomes have the ability to apply to the Provincial Government for a Property Tax Deferment. They can be contacted by calling 1.888.355.2700 or online at: http://gov.bc.ca/propertytaxdeferment.
We understand the challenges posed by these proposed increases, especially for individuals on fixed incomes, and we are committed to finding equitable solutions that balance the needs of all residents while ensuring the long-term sustainability of our community.
Your feedback is invaluable as we work towards making informed decisions for the benefit of our community.
Questions: Attached are my suggestions for tackling the shortfall in the funds for the water/sewer improvements. I hope they will be of some use applied in concert with inside knowledge and other suggestions from others. Thank you Derek Noske. Attachment
Answers: Thank you for taking the time to share your valuable insights and recommendations regarding the significant infrastructure challenges facing our community. Your extensive experience in the financial industry and your involvement with Destination Osoyoos provide a unique perspective that is greatly appreciated.
Your detailed analysis of the current situation and your proposed remedy reflect a deep understanding of the complexities involved in addressing the infrastructure deficit that has accumulated over several decades. We understand the importance of finding a balanced approach that considers the well-being of residents and visitors while ensuring the long-term sustainability of our town.
While some of the projects may seem feasible to defer, we must acknowledge that further delays could ultimately lead to increased costs, given the significant infrastructure deficit. Additionally, it's important to note that municipalities do not have the authority to apply additional taxes on tourists. However, we are actively advocating for increased resort funding from the provincial government to address these challenges.
Your suggestions regarding expense reduction, partial tax increases for non-profits, and long-term borrowing are all valid considerations. However, it's essential to carefully evaluate each option's implications and potential impact on our community.
We appreciate your acknowledgment of the dedication and commitment of our council members in navigating these challenges. As we continue to gather information and explore potential solutions, we remain committed to transparency and community engagement. A more detailed response to your specific comments is the following.
Some of the projects can be deferred. Deferring will ultimately cost more as there is a significant infrastructure deficit.
Municipalities do not have the authority to apply an additional tax on tourists. Council, and the other 13 “Resort Municipalities” in BC, are lobbying the provincial government to increase resort funding and provide additional flexibility with the existing resort municipality grants.
Reducing expenses
The operating budget reflects existing service levels. The community, and ultimately Council, would need to identify which services they would like reduced. When there are surpluses, these currently go right into reserves, which can be spent on capital projects, which, as we all know, the list far exceeds current reserves.
Communications Officer
This position could assist with additional communications, improve the Town’s website, create and monitor Town social media channels, provide additional budget communication and consultation and lead public engagement processes.
There are other things this position could do, such as reviewing bylaws/policies/procedures, correspondence, internal communication, etc.
Can this be cut? Yes, but the result will be that there will be little change in communications, which many are upset with.
Administration is planning to bring forward a report that illustrates all our leases, which could change how we look at leases in the future. Most of our current leases are about 5 year terms and many non-profit organizations do not pay a monthly fee. They do cover the cost of utilities but nothing is put in reserve for capital replacement.
A 10% tax increase is achievable if reduced funding is to be collected for capital projects. Asset management plans are being created for municipal infrastructure. The infrastructure deficit will be significant. Once these plans are completed, Council will need to determine if assets should be repaired or replaced when they expire. There are options such as simply letting pavement deteriorate and convert to gravel and/or removing infrastructure like playground equipment when it becomes unsafe. Determining if Council wants to start resurfacing roads, trails, etc, is a decision that they need to make. So, in effect, it is a community decision to determine what the town will look like and what amenities we should keep and/or maintain.
Partial increases to non-profits in the form of taxation cannot be changed for the 2024 budget cycle as the exemptions needed to be approved by October 31, 2023. Council adopted the 2024 tax year exemptions on October 24, 2023. Council can consider the entities eligible for tax exemption for 2025.
Borrowing is increasing by about 17M on utilities alone.
If the overall utilities and property tax increase is dropped to 20% and there are no further increases, borrowing would need to go to $80M over the next 20 years. Administration realizes this is not a realistic option, but it provides some context for what we are dealing with.
On top of this, as explained before, there are risks with the utilities in that the plan does not include 6” pipe replacements, does not account for inflation, and there is nothing planned for the irrigation system.
Projects can be spread out, but inflation will increase the cost of projects.
More information on water and sewer can be found here:
The reports are within the Sewer and Water heading.
Reports & Studies | Osoyoos | Canada's warmest welcome
The public can also view the presentations provided at the Committee of the Whole meeting on June 27, 2023, for water information and July 24, 2023, for sewer information.
Agendas, Minutes & Videos | Osoyoos | Canada's warmest welcome
There is also more information pertaining to water by clicking on the link below, scrolling to the bottom of the page, and clicking on Water Smart Osoyoos.
Homepage | Osoyoos | Canada's warmest welcome
Administration has provided Council and the public with information regarding the status of our utilities. Additional asset management plans will be presented later this year. Ultimately, it is Council that will determine what they choose to approve, what risk they are comfortable with, and ultimately, what the associated rates and property taxes will be.
Your input is invaluable as we work towards a sustainable future for Osoyoos.
Questions: Hello, We are writing with concerns in the 2024 tax hikes . We bought our first home in May 2022. After years of working low pay jobs, to stay in our community to be near our family. While we agree our water system is a huge priority, it has been for years !! It was a priority in 2007 when I served on Osoyoos Irrigation District, why was nothing done yet ?? Town should have prepared for this with small increases over previous years. Lack of preparation!! Our family first came here in 1941, sad to think that the latest married Dorosz couple ( our son ) may be forced to leave our hometown 80+ years later they simply can not afford to live here with these huge increases - 140%. Hopefully a new revised budget bylaw will be passed - before this happens As you know , I spend a ton of time out n about in our community to help others , this tax issue is destroying friendships, marriages, businesses and homes. Please pass a new budget bylaw !! As an elected official , thus can be rescinded and considered until May ! Please please please - find a way to cut some “ frivolous “ spending (pickle ball , new trucks or others) - the time is now to save our Town !!! Brian & Brenda Dorosz
Answers: Thank you for taking the time to share your concerns about the 2024 tax hikes. We appreciate your engagement and the opportunity to address your questions.
We understand your frustration regarding the water system and the perceived lack of action since 2007. The reasons behind the delays are not entirely clear, but it is essential to note that administration provides information, and it is the Council's decision on how to proceed.
Our current Director of Operational Services, Jared Brounstein, and previous CAO, Allan Chabot, have supported asset management plans, and budget funding was approved during the last Council term. These plans provide a comprehensive update on utility infrastructure and associated costs, helping Council establish priorities and pass a budget. The utility rates will be debated starting on February 15.
For more detailed information on water and sewer issues, we encourage you to review the reports and studies available on our website under the sewer and water heading, as well as presentations from Committee of the Whole meetings held on June 27, 2023, and July 24, 2023.
The reports are within the Sewer and Water heading.
Reports & Studies | Osoyoos | Canada's warmest welcome
The public can also view the presentations provided at the Committee of the Whole meeting on June 27, 2023, for water information and July 24, 2023, for sewer information.
Agendas, Minutes & Videos | Osoyoos | Canada's warmest welcome
There is also more information pertaining to water by clicking on the link below, scrolling to the bottom of the page, and clicking on Water Smart Osoyoos.
Homepage | Osoyoos | Canada's warmest welcome
We understand your concerns about the impact of tax increases on families like yours who have deep roots in our community. We assure you that Council is taking these concerns seriously and will consider all aspects before finalizing the budget. The budget debate process is open to the public, and your input is valuable.
Regarding your request to cut "frivolous" spending, we acknowledge that priorities may vary among community members. Council decisions are based on public input, so we encourage you to continue expressing your opinions. The budget for Pickleball, for instance, will not be finalized until the Park Assessment Charette is completed later this year.
Concerning the allocation for new trucks and equipment, Council approved funding to ensure a more strategic and cost-effective approach to fleet management. This includes replacing aging vehicles and equipment to avoid budget fluctuations and provide flexibility in managing the fleet efficiently.
Your insights are valuable, and we encourage you to stay engaged in the budget process. Council will carefully consider all perspectives to make informed decisions that benefit the community as a whole.
Question: Can some of the cost to upgrade water and sewage be charged in the form of a surtax to vacationers?
Answer: Thank you for taking the time to share your thoughts on the matter of accommodation taxes in our town. We appreciate your engagement in the community and your concern for its well-being. Municipalities do not have the authority to apply an additional tax on tourists. Council, along with the other 13 "Resort Municipalities" in BC are lobbying the provincial government to increase resort funding and provide additional flexibility with the existing resort municipality grants.
Your continued involvement is highly valued, and we encourage you to share any further insights or suggestions you may have that contribute to the betterment of our town.
Question: In regards to the increase in property taxes at 39% 2024. This is quite surprising and unacceptable to us. Please reconsider lowering the taxes down. Increasing the taxes at this rate is not going to be in favour for the businesses and people in town. Issa and Margaret Sweity.
Answer: Thank you for reaching out to us regarding your concerns about the proposed increases in property taxes and utility fees. We appreciate your feedback and understand your perspective.
I want to assure you that the Town Council takes all feedback seriously and will consider it during the budget deliberations. Their priority is to balance the needs of the community while maintaining essential services and infrastructure.
The upcoming Council meeting on February 15, 2024, is where the budget will be debated. Your input is valuable as Council works towards finding the best possible solution for everyone in the community.
Questions: Is that rate going include property owners in rural Osoyoos (NE of the city adjacent to hwy #3) as well who have property well outside of the city limits, for instance at xxx Eagle Place, xxx Sasquatch Trail, xxx Raven Hill Road, and xxx Peregrine Court? If not, what is the likely tax increase for rural home property owners?
Answers: The proposed property tax increases are for properties within the Town limits. The RDOS should be contacted for information relating to property taxes outside the Towns’ boundary. Properties outside the Town limits that are connected to either the Domestic Water System, the Agricultural Irrigation system, or the sewer system will be subject to the user fee increases as determined by Council.
Question: Can not Osoyoos fund the water/sewer projects with 20 year financing such as long term bonds? In that manner current property owners, who may not be alive after 10 years, can share the burden with new property owners 10 to 20 years down the road. Sincerely, Roger Parker
Answer: Thank you for your thoughtful inquiry regarding the financing of water and sewer projects in Osoyoos. Your suggestion of utilizing long-term bonds to spread the financial burden over current and future property owners is indeed a prudent consideration.
Allow me to provide further clarity on the Town's approach to financing these crucial infrastructure projects. The Town is indeed planning to borrow funds for such endeavors. Over the next five years, we anticipate borrowing approximately $12-17 million for water and sewer infrastructure alone, contingent upon the success of grant applications. It's worth noting that the interest rates we secure are preferential, as we borrow from the Municipal Finance Authority, and we aim for longer terms, typically around 20 years.
Borrowing funds for infrastructure upgrades, like the water treatment plant, is a standard practice. Such improvements directly benefit both current and future residents, ensuring a reliable and efficient service. Similarly, if the Town were to undertake projects to enhance community amenities, such as constructing an aquatic center, borrowing might also be necessary.
However, it's essential to distinguish between different types of infrastructure investments. While borrowing is suitable for significant upgrades and new developments, routine maintenance and the replacement of existing infrastructure, such as road paving or water pipe replacements, are typically funded from reserves rather than through borrowing.
We appreciate your engagement and input into this matter. Your concerns align with our commitment to responsible fiscal management and ensuring the sustainability of our community's infrastructure for generations to come.
Questions: Please find attached my two questions that I would like you to address at the town meeting regarding the Town of Osoyoos Budget meeting on January 16 at 6:00 pm. Attachment
Answer: Thank you for taking the time to share your thoughts on the matter of accommodation taxes in our town. We appreciate your engagement in the community and your concern for its well-being. Municipalities do not have the authority to apply an additional tax on tourists. Council, along with the other 13 “Resort Municipalities” in BC, are lobbying the provincial government to increase resort funding and provide additional flexibility with the existing resort municipality grants.
With regards to utilities, there are two rates for "hotels". Entities such as the Watermark and Holiday Inn have each suite on a seperate title. These individually owned suites pay the same rate as a single family residence. Entities such as Best Western are not subdivided into separate legal suites and their water and sewer rates are about 55% less per suite than a single family residence.
Our current practice is collecting the user fees as part of the property tax notice. As you have heard, this is where a majority of the previously approved increases were recognized. Including utility fees as part of the property tax bill is something that will change fairly soon. Over the next few months, Administration will be working to bill separately for utilities. No decisions have been made regarding a rate structure that would accompany the installation of water meters or how often the billing will occur meaning monthly, bi-monthly, or quarterly billings. In addition, no research or decisions have been made on the rate structure, meaning what will be the fixed cost per month verses what will be the variable rate based on usage.
All these decisions have yet to be made.
Contrary to the claim that 70 percent of water use is generated by visitors, our 2023 annual report provides a different perspective. The factual data reveals that the substantial increase in water usage during the summer is primarily attributed to permanent residents engaging in activities such as lawn watering.
While it's true that the population of Osoyoos experiences a seasonal increase from 5,000 to 20,000 during the summer, the majority of this increase comes from permanent residents. This includes our valued community members who contribute to the year-round vibrancy of Osoyoos.
The surge in water usage, especially for lawn maintenance and outdoor activities, is a common seasonal pattern observed in many communities with warmer climates. Ensuring reliable water services for permanent residents is essential for maintaining the well-being and livability of our community.
The construction and operation of potable water and wastewater processing facilities are crucial for meeting the needs of the entire population, regardless of their permanent or temporary status. Costs associated with these essential facilities are distributed among all residents to ensure fairness and equitable access to municipal services.
Water consumption in hotels and restaurants is indeed a significant factor in our community's overall water usage. However, it's essential to understand that the per capita water usage in hotel rooms is typically lower than that of residential users. Hotels and restaurants play a crucial role in our local economy, and their fair share is assessed per room, contributing year-round to the municipality's water services, regardless of room occupancy.
In determining the financing structure for a new water treatment plant and wastewater disposal system, our municipality is committed to a fair and proportionate approach. We recognize that different user groups have varying impacts on our water infrastructure, and the allocation of costs will be based on a comprehensive analysis of usage patterns, capacity needs, and overall contributions to the community.
While hotels and restaurants are important stakeholders, financing for the new facility will not be exclusively based on a fixed percentage of capacity utilization. Instead, it will involve a nuanced assessment that considers the broader context of water consumption across all sectors. Our aim is to ensure that the financing model is equitable, sustainable, and reflective of the diverse needs of our community.
Your input and feedback are invaluable as we navigate these complex challenges and work towards building a resilient and vibrant community for generations to come.
Question: Hello, We and many like us home owners in Osoyoos are away for the winter. Generally 99% are home in April. Please consider having another meeting with a later date that we could participate in. Thank you. Corey & Bev Doell
Answer: Thank you for reaching out and expressing your concerns regarding the timing of our public meetings, especially in consideration of the winter season when many residents, like yourself, are away from Osoyoos.
We understand the importance of ensuring maximum participation from our community in such discussions. However, I would like to bring to your attention that the public meeting regarding the budget was held on January 16, with further deliberations scheduled for February 15. The final approval of the budget is anticipated in February or March.
Your input is invaluable to us, and we encourage you to provide your feedback to the Council for their consideration, which can be done right up until the budget is passed.
It's important to note that advancing the budget approval process earlier in the year helps us secure more competitive bids for our capital projects, ultimately benefiting our taxpayers. Delays in budget approvals can have significant financial implications, and we are striving to minimize such costs to the community.
Questions: Please acknowledge receipt of this submission. Trevor Gambell 53 Harbour Key Drive Osoyoos, BC V0H 1V3 Canada Attachment
Answers: Thank you for your comprehensive feedback and suggestions regarding the recent issues surrounding the municipal budget for 2024. We appreciate your engagement and input into this critical aspect of our community's governance.
First and foremost, we acknowledge your recognition of the Town Council's efforts to maintain transparency and involve citizens in the budgeting process. It's crucial for us to work together as a community to address the challenges we face, particularly in infrastructure management and financial planning.
Your points regarding needing a long-term asset management plan are well taken.
We are faced with catching up because the infrastructure has aged, and insufficient funds were put aside to address this. Our taxes and utility fees were kept lower than most other municipalities. Compared to the average residence up the valley, we were $1,250 less. If we had been average over the past ten years, we would have $51M, and 20 years would be $102M. The other 13 resort municipalities are better comparators as they have similar population influxes due to tourism. Their average residence pays $1,609 more. If we had been at the average for the past 10 years, we would have an additional $65.5M; if this were the case for 20 years, $131M. With the completion of asset management plans, we see the impacts of keeping taxes and user fees relatively low.
Within the existing plan, approximately $60.5M is dedicated to water and sewer infrastructure. A majority of this funding is for larger projects such as the water treatment plant. The proposed utility rates are intended to level out the infrastructure replacement required over the next 20 years. However, the plan did not incorporate inflation, the asset management plan for the Agriculture Irrigation System, or smaller pipes within the domestic (potable) water system. The plans that were developed were for 100 years, but the focus on the existing financial plan was targeted to address the requirements of the next 20 years.
Council can adjust the amounts within the plan - either increase or decrease. The exact year of replacing X pipe or y pipe will be adjusted based on the most current information available and, therefore, will likely be adjusted year over year. The current priority is to repair the most critical sections of the pipe first.
Funding for fire and rescue apparatus has been a contentious issue which previous Councils have debated. In the 2023 budget we prepared, and facilitated a report, by external experts. This document will be provided to Council in the first half of 2024. The report provides direction on the appropriate fleet for the Town. This ensures we are following rules, regulations and guidelines for proper fire and life safety protection, which also matches the risk inherent to the Town and surrounding areas. It is important to note that the age and type of our fire fleet impacts property insurance rates. For those living in the Town of Osoyoos or rural areas, it may be impossible to obtain fire insurance if the town’s fleet does not reflect what is suggested by Fire Underwriter’s Survey. If the insurance industry feels that the Town’s fire and rescue fleet does not reflect the risk, insurance rates will be negatively impacted. It is important to find the right equipment to protect the community, which also does not affect property insurance rates.
In 2019, a significant review of the Fire Department was completed. This externally conducted review, Town of Osoyoos Fire Department Master Plan (January 2019) included many recommendations, which included full-time staff. We continue to supplement human resources through our volunteer paid—on-call firefighters, this is cost effective to communities. Volunteers have other employment, who chose to leave their respective work for emergency call outs. The full-time Fire Chief’s are used to supplement a 365 day 24-hour emergency response coverage for the Town and surrounding areas. This is a model that many municipalities are adopting. This type of command structure allows Osoyoos Fire Rescue to be a resilient organization. In the absence of the Fire Chief, it allows a continuity of leadership, decision making and coordination of emergency response efforts. It also ensures WorkSafe BC compliance with direct supervision of subordinate staff.
It is important to note that our community is not a population of 5,500 during the tourist season, and therefore, comparing the fire services should be done with populations that are similar to our summer population, which is likely 2-4 times our census population. Balancing service levels, required expertise, training requirements, and the resulting property insurance cost/savings needs to be considered. We adhere to the provincial, federal and North American standards when adopting any emergency response model. In the last three years Osoyoos has experienced significant threat due to fire. We also have been successful in the face of these challenges.
The study that was completed on the Fire Department can be found here under the Emergency heading.
https://www.osoyoos.ca/council/reports-studies
The Fleet includes vehicles, backhoes, firetrucks, and lawnmowers. These pieces of equipment need to be replaced as they age. The existing practice was to replace items as required, resulting in budget fluctuations. Proposed was a set amount, which would enable a predictable funding source to replace the Fleet in the most economical way possible. Although this appears to be a budget increase, it, in effect, is leveling out the cost attributable to the various pieces of equipment. It will also enable a more strategic approach to replacing and purchasing vehicles. For example, is it more cost-effective to trade in vehicles more regularly or potentially lease? Securing funding provides this flexibility and, in the end, more cost-effective fleet management.
Communications is difficult. The budget process is complex and includes a lot of information, most of which was debated or presented to Council over the past year. The budget is when the rubber hits the road, and many residents only focus or become knowledgeable on the topic once they see a fee or tax increase. This can and has resulted in inaccurate information being spread throughout the community. All municipalities struggle with this issue. Ours is no different and is compounded in that we do not have the capacity to do things from a communications perspective that most, if not all, larger organizations have.
This inaccurate “social media” information or partial truths also has a ripple effect of damaging the Town’s reputation and ultimately can damage our economic driver, tourism, and or the attraction of new residents, some of which may be required for jobs of local businesses or the Town and ultimately the backbone of every community business investment.
The existing FAQ was largely completed outside of regular working hours. The Town does not have the capacity to meet the expectations of those who provide feedback. Simply stated, if more communications are desired by the community, funding is required.
Budgeted road/street projects equate to approximately $5.7M
The Main Street project has been talked about for several years. Nearly $3.8M of the $3.9 budgeted project cost comes from grants. The reason for the project is not only to make the area safer for vehicle and pedestrian traffic but also to improve the area’s aesthetics, which enhances our tourism image, which ultimately fuels our economy and provides jobs for our local families.
The Harbour Key project is essentially two projects in one. There is a need for erosion control, which accounts for approximately $400,000, which Administration believes could be eligible for grants. The road is well past its life; therefore, completing the project together may bring some cost efficiencies. This was Council’s first priority as far as road improvements. Other potential projects that are partially shovel ready that Council debated cost significantly more. Council does have the ability to shift this project into the future.
Municipalities do not have the authority to apply an additional tax on tourists. Council and the other 13 "Resort Municipalities" in BC are lobbying the provincial government to increase resort funding and provide additional flexibility with the existing resort municipality grants.
Your input and feedback are invaluable as we navigate these complex challenges and work towards building a resilient and vibrant community for generations to come.
Questions: Rod: Let me introduce myself, Robert Wilson, of Georgia Laine ( Willow Beach) Developments Ltd, formerly. In 2006 fall I contracted to purchase Willow Beach at the head of Lake Osoyoos, from the Quintal family estate. Total price $23,500,000. With my team of architects, engineers , environmentalists, we proceeded to develop a plan for a 1,085 residential , & commercial , resort village. I spent over $2,500,000. On consultants & fees , investigating all necessary information to satisfy the RDOS, Town of Osoyoos, OIB, Federal , & Provincial agencies for their stamp of final approval of the project. Which was granted 4th & final reading by the RDOS. We were very knowledgeable about the Towns capacity to service a project of this size with sewer & domestic water. In fact the Towns engineer of record at the time True ( Terry Underwood) Engineering stressed to my team & the Mayor & Councilor’s at the time , that the town did not have the infrastructure, to ADD any additional capacity to its existing systems , the sewer ponds were failing , the underground pipes & pumps were failing, this was a fact known in 2007. I negotiated , a sewer line to Willow Beach , with the Town, the Province & the Federal governments providing a $7.0 Million grant, I PAID $2,150,000. As the Towns contribution which triggered the grant. Plus, my development agreement specified that Willow Beach would pay Osoyoos $18,000,000. Towards new ponds at the airport and the lines & pump stations to handle Willow Beaches Development plus all the RDOS property owners in between. To my point, what is happening today has been known by City Official for decades! How to solve the problem is quite simple. The no growth mentality of taxpayers & the retired schoolteachers they elect to make millions & millions of dollars of decisions on how the town operates, is ridiculous. In short , maximize land development growth in the town to pay for infrastructure costs. Hire a Land Use Consultant to assess the towns holdings & find ways to, sell, & develop, those assets to pay for the much needed sewer & water treatment facilities. Assets , like the Golf Course Lands, the sewer ponds removed & a dry treatment plant built to replace the current system. I’m told the golf course could be more viable as 27 holes , the excess land could be used to build over 1,000 homes on crown leased land , that alone is worth more than $100,000,000. Million Dollars. Put together a team of consultants , architects, engineers etc. and come up with a PLAN for the next 25 years which does not involve raising taxes? I have a vested interest in wanting the Town to survive & thrive. I love Osoyoos. Robert Wilson
Answers: Thank you for your thoughtful suggestion regarding managing our Town's assets and considering potential revenue streams to alleviate tax and utility budget increases.
Your historical perspective on the Town's infrastructure capacity challenges, and your efforts to address them through the negotiation of a sewer line to Willow Beach is valuable. It's evident that you have a deep understanding of the complexities involved in such developments, and we acknowledge the significant contributions you've made to the community.
The municipality is continuously working to address infrastructure needs and has consulted with various experts to assess the situation comprehensively. Upgrading our existing systems before embarking on new developments is a priority to ensure the sustainability and efficiency of our services.
We are aware of the need for strategic planning and responsible urban development to accommodate growth while maintaining the Town's unique character and resources. The idea of maximizing land development growth to fund infrastructure costs aligns with our long-term goals, and we have consulted with experts in various fields to explore viable options.
Regarding the proposal to sell or subdivide Desert Park or other Town owned properties like the Golf Course, it's important to note that while they occupy a valuable area of real estate, they serve as vital recreational spaces for our community. As such, any decision regarding its future use or potential sale would need to prioritize the well-being and recreational needs of our residents.
It is also important to note that although these properties are owned by the Town, there are reverter clauses on the Title. This means it is our property as long as it remains and continues to be used for recreation.
If the Province would allow for another use other than recreation, such as residential development, the Town would need to compensate the Province. So, there may be some revenue opportunities available, but they are not exorbitant amounts.
We appreciate your input and assure you that Administration is diligently exploring various avenues to address budgetary concerns while ensuring our residents’ the continued prosperity and quality of life.
Questions: I would like to make a suggestion that would reduce future tax increases in the Town of Osoyoos. The Town should consider selling some of its assets. Specifically, Desert Park. It is an underused facility which occupies a very valuable area of real estate. If not sold in whole, the area could be subdivided to preserve some parkland. It could also be sold in increments to provide a steady source of subsidy for infrastructure improvements. Respectfully, Partelow Hogeweider 11504 La Costa Lane Osoyoos
Answers: Thank you for your thoughtful suggestion regarding managing our Town's assets and considering potential revenue streams to alleviate tax and utility budget increases.
Regarding the proposal to sell or subdivide Desert Park or other Town owned properties like the Golf Course, it's important to note that while they occupy a valuable area of real estate, they serve as vital recreational spaces for our community. As such, any decision regarding its future use or potential sale would need to prioritize the well-being and recreational needs of our residents.
It is also important to note that although these properties are owned by the Town, there are reverter clauses on the Title. This means it is our property as long as it remains and continues to be used for recreation.
If the Province would allow for another use other than recreation, such as residential development, the Town would need to compensate the Province. So, there may be some revenue opportunities available, but they are not exorbitant amounts.
We appreciate your input and assure you that Administration is diligently exploring various avenues to address budgetary concerns while ensuring our residents’ continued prosperity and quality of life.
Questions: Hello we have a few comments regarding the upcoming meeting. We were shocked and appalled at the lack of communication and transparency around the utilities and tax increase. We believe letters should have gone out to all property owners updating us on the issues leading to the tax increase and requesting input prior to budget approval. This is the largest tax increase in Canadian history from what we understand! Owners need time to budget for such a huge increase and the opportunity to provide input and understand the reasons. The town website also could be utilized. There is a news section on the website that is barely used. The Mayor understands how to communicate to the public. It was done during Covid and for all tourist related activities. The letter we received because we paid our taxes monthly was poorly written, uninformative and the numbers were inaccurate. All previous tax letters also offered a direct phone number of the writer to call with questions. This letter did not. All of these concerns lead us to believe the staff and council did not want input or understanding from property owners. Of course now we are very concerned the extra money won’t be spent in a responsible or transparent manner. We have many concerns regarding various budget and bylaw matters we will address in future correspondence. Please take time at the January 16 meeting to explain how you will do better. PS you don’t need a communications officer to communicate Diana Craig and Brian McDonald 3414 Jasmine Drive Osoyoos, BC V0H 1V1
Answers: Administration acknowledges the concerns raised regarding communication surrounding the budget increases. We understand the importance of transparency and engagement with property owners on matters that directly impact them.
We'd like to clarify the communication timeline leading up to the budget approval:
- August 3, September 7: Invitation to Special Open Budget/Capital Plan Meeting (Times Chronicle)
- August 11: Committee of the Whole Council Agenda Package for August 15, 2023 (website)
- August 29: Council Meeting Highlights for August 15, 2023 (website/eNews)
- August 31: Invitation to Special Open Budget/Capital Plan Meeting (eNews, website)
- September 8: Council Meeting Agenda Packages 12 and 14 (website)
- September 11: Council Meeting Agenda for September 12, 2023 (eNews)
- September 11: Council Meeting Agenda for September 14, 2023 (eNews)
- September 12: Correction Council Meeting Agenda for September 14, 2023 (eNews)
- October 6: Council Meeting Agenda Package for October 10 (website)
- October 10: Council Meeting Highlights for October 10, 2023 (eNews, website)
- October 20: Council Meeting Agenda Package for October 24 (website)
- October 23: Council Meeting Agenda for October 24, 2023 (eNews)
- October 27: Council Meeting Highlights for October 24, 2023 (eNews, website)
These communications were aimed at keeping residents informed about the budget process and providing opportunities for engagement. Additionally, all information related to the budget, including reports considered during the process, is available on the Town's website.
We encourage residents to subscribe to our eNews for regular updates on town matters. You can subscribe here.
https://www.osoyoos.ca/community/news-alerts/subscribe-enewsRegarding concerns about the effectiveness of our communications, it's noted that additional support was approved within the previous budget deliberations, aimed at enhancing communication efforts and improving our website, among other things.
The impact of the communications support on a typical home was calculated to be $2.05 per month.
We understand the frustration and are committed to improving communication channels and ensuring that residents feel adequately informed and engaged in the future.
Questions: To Whom It May Concern, Regarding the budget discussion on Jan 16th I would ask that the town please provide an overview of all budget cuts that were made prior to the decision of the large tax increase. What avenues of available funding have been and can be explored further to assist with our water issues? In addition, a review of what we could further cut from the budget to reduce/share the required increases should be covered. Finally, I would encourage the town to truly think about what type of community we would like to be in the future? Osoyoos already has a high cost of living making it unaffordable/unattractive to young working families, tax increases and water meters (which families will no doubt consume more on average than a retired couple), will only further discourage the type of citizens we need in town to keep businesses and services operating. Thank you! Allison Baskett & Ryan Street
Answers: Thank you for your inquiries about the recent budget discussion and proposed tax increase. We understand the concerns raised about the impact on our community's affordability and attractiveness to young families. We appreciate the opportunity to address these important matters.
Firstly, we'd like to highlight that the Town Council has been actively engaged in seeking alternative avenues of funding to address our water issues. We're pleased to announce that through lobbying efforts, we've secured a significant $9 million grant from the Provincial Government specifically for this purpose. Such grant funding is rare, and it underscores the importance of our commitment to water conservation measures, including the implementation of water meters and asset management plans.
In the past, despite efforts to secure grant funding, we faced challenges due to the lack of certain water conservation measures and asset management plans. However, with the recent success in acquiring grants, we are optimistic about further opportunities to support our water and sewer systems through additional lobbying efforts.
Regarding the budget, we want to provide transparency regarding the cuts that were made during preliminary discussions:
- Additional funding for long-term sustainability in capital replacement requirements was reduced by $19.44 per month.
- An additional $4.09 requested to offset inflationary increases and assist with future purchases was denied.
- Resources necessary to meet Council and resident expectations, amounting to an increase of $12.27 per month, were also denied.
- These cuts collectively reduced the potential increase by $35.80 per month.
We acknowledge the need for further examination of potential budget cuts, and Council is actively reviewing feedback received from the public. Your input will be carefully considered as Council proceeds with budget deliberations in February.
It's important to note that despite the proposed increase, our taxes and utility fees remain lower compared to most other municipalities. When considering our tax burden over the past decade, we've maintained a lower cost of living for residents. Compared to the average residence up the valley, we were $1,250 less. If we had been average over the past ten years, we would have $51M, and 20 years would be $102M. Furthermore, comparing to the other 13 resort municipalities, where the average residence pays $1,609 more, we would have had an additional $65.5M over the past decade and $131M over 20 years.
However, it's crucial to recognize the long-term impacts of this approach. With the completion of asset management plans, we now have a clearer understanding of the implications of keeping taxes and user fees relatively low.
We share your vision for Osoyoos as an affordable and attractive community, and we're committed to balancing fiscal responsibility with the needs of our residents.
Questions: We are very concerned about our taxes being raised 40 % , we feel they are to high already. Why not raise them a certain % every year but not 40% in one year.!!! Our town has mostly seniors and young families that certainly can not afford this hike. Maybe the Provincial Government could help out to a greater degree with the water treatment plant. People just cant afford this at this time with everything costing so much more.
Answers: Thank you for expressing your concerns regarding the proposed budget increase. Your feedback is invaluable to us, and we want to assure you that the Town Council takes your input seriously.
Council is currently reviewing all the feedback received from the public, including yours, and will carefully consider potential modifications to the budget to address community concerns. We understand the impact of a significant increase on our residents, particularly seniors and young families.
In addition, we are actively seeking out additional grant opportunities that could alleviate some of the financial burden. We will explore all possible avenues to mitigate the impact of the proposed increase.
It's important to note that seniors on fixed incomes have options available to them, such as applying for the Provincial Government's Property Tax Deferment program. This program can provide relief to eligible individuals. You can reach out to the Provincial Government for more information on this at 1.888.355.2700 or online : http://gov.bc.ca/propertytaxdeferment
While we understand the concerns about the proposed increase, providing context regarding our current tax rates is essential. Despite the proposed adjustment, our taxes and utility fees remain comparatively lower than many other municipalities. Over the past decade, we've maintained a lower cost of living from a property taxes and utility fees perspective for our residents, with significant savings compared to neighboring areas.
Compared to the average residence up the valley, we were $1,250 less. If we had been average over the past ten years, we would have $51M, and 20 years would be $102M. Additionally, compared to other resort municipalities, our residents pay, on average, $1,609 less, saving us $65.5M over the past decade and $131M over 20 years.
We appreciate your patience and understanding as we work through this process, and we remain committed to serving the best interests of our community.
- Questions: Dear Council, I have studied both the 2024-2028 and 2023-2027 Financial Plans presented by the Town of Osoyoos Council and note the following: 1/ Anticipated revenue from "Property Taxes - Municipal" was increased y/y by 38%. 2/ Anticipated revenue from "Property Taxes - Fire Protection" was increased y/y by 30%. 3/ Anticipated revenue from "User Fees" was increased y/y by 132% . 4/ Anticipated revenue from "Grants" and "Other" was increased y/y by 70%. 5/ Anticipated expense for "Capital Expenses " was increased y/y by 125%. 6/ The overall total budget presented for 2024 shows a 90% increase over the same budget presented for 2023. Council confirms that this dramatic increase year/year is due to Council's poor capital planning in prior years. There was insufficient funding set aside in previous years to accommodate the maintenance, repair and replacement of infrastructure that was required, most notably for the town's water and wastewater systems. To me this represents a dereliction of Council's duty to meet the needs of the Osoyoos community - residents are now being faced with the possibility of an excessive property tax increase. I do realize that Capital costs for infrastructure must be paid if all residents are to have quiet enjoyment in their homes. My point centers on the way these capital costs are being offloaded to the residential population. Osoyoos is posted as a residential population of 5525 living in a "resort" community. As such Osoyoos enjoys an economy driven by an annual influx of "100,000s" of tourists (a Council estimate, not mine). On that premise, I suggest that 100,000 / 105,525 of all Capital cost (95%) should be offloaded to the actual user group who benefits - the tourists. Council should confirm the design population used to size the Osoyoos water/wastewater system - I doubt that number is 5525. It appears to me that the resident population of Osoyoos are subsidizing the tourists and the businesses that serve those tourists, in excess of any charge allocated to the reasonable use and occupancy of their homes. Your comments? -NEIL Neil McLean 12 Wildflower Court, OSOYOOS, BC
Answers: Thank you for your inquiry and for highlighting your concerns regarding the Town of Osoyoos' financial management and the implications for our residents.
We appreciate the opportunity to address your questions and provide additional context regarding our taxation and fee structures. It is indeed true that our municipality has endeavored to keep taxes and utility fees lower than those of most other municipalities. Compared to the average residence up the valley, our residents pay $1,250 less. The accumulative impact of aligning with the average taxation levels over the past 10 and 20 years, amounting to $51 million and $102 million, respectively, underscores the significance of these decisions on our financial resources. Additionally, when compared with the other 13 resort municipalities, the average residence pays $1,609 more, further emphasizing the unique economic dynamics at play in our region. The potential additional revenue of $65.5 million over 10 years and $131 million over 20 years, had we aligned with this average, highlights the magnitude of the financial considerations we face.
While municipalities do not have the authority to apply an additional tax on tourists, we are actively lobbying the provincial government, alongside the other 13 "Resort Municipalities" in BC, to increase resort funding and provide additional flexibility with existing grants. We believe
thatsuch measures will help alleviate the financial pressures facing our community and ensure a more equitable distribution of costs.With regards to utilities, there are two rates for “hotels.
”. Entities such as the Watermark and Holiday Inn have each suite on a separate title. These individually owned suites pay the same rate as a single-family residence. Entities such as the Best Western are not subdivided into separate legal suites, and their water and sewer rates are about 55% less per suite than a single-It's important to address your point about the increase being attributed to poor capital planning in prior years. Council recognizes the significance of infrastructure maintenance, repair, and replacement, particularly in the water and wastewater systems. We acknowledge that there may have been challenges in the past, and we are actively working to rectify these shortcomings.
Your suggestion to shift a larger portion of the capital costs to the tourist population is an interesting proposal. However, it's essential to consider the complexity of such a reallocation, taking into account legal and practical implications. The design population used to size the water/wastewater system is a critical factor, and we will ensure clarity on this matter.
We understand your concerns about residents potentially facing an excessive property tax increase, and we share your commitment to finding fair and equitable solutions. Your perspective on residents subsidizing tourists and businesses is duly noted, and we will carefully consider these aspects as we move forward.
Council is actively engaged in ongoing discussions to address these challenges, and we appreciate your input as we work towards sustainable and responsible financial planning.
Your feedback and engagement are invaluable as we navigate these complex issues and work towards building a stronger and more sustainable future for Osoyoos. We remain committed to transparency, accountability, and collaboration as we strive to address the needs and concerns of our residents.
Questions: Hello, We are writing to express our concerns regarding the proposed tax increases. My spouse and me are military veterans who have recently retired to this incredible community after 65+ years of collective service to our country. We have both been deployed to numerous theatres of conflict where we protected the rights and freedoms of all Canadians. It is with sheer sadness and disgust that we now find ourselves battling a council and major who are attempting (purposefully or not) to bankrupt, evict, starve and depopulate the citizens of this fine town through these inhuman, thoughtless and reckless taxes and levies. Does mayor and council not understand that this city has a large population of seniors who are mostly on fixed incomes; some of which have mortgages; and are buying gas and groceries at the same exorbitant costs as all citizens? We have personally listened to the distressing stories from senior citizens and many others on the doorsteps of town hall over the past 7 weeks. We have heard the honks of support and witnessed the waves from passer-by. Have you? Does mayor and council not understand that there is less taxation revenue produced if the population of the city is reduced? Does mayor and council not understand that there will be less investment, such as home development and sales, if taxes and fees are increased to such a ridiculous and unprecedented level? How will this city attract and retain a working force in such a climate? Who will service the tourists of this town? Poor service doesn’t equate to returning customers. I question what credentials the council and mayor possess to manage such massive infrastructure projects and the exorbitant monies they are asking from the citizens of Osoyoos. It seems that the infrastructure problem this city faces has not occurred over-night. It further seems that many of the council members and mayor have known of the failing infrastructure for some time and have mismanaged or ignored the problems. Why then would the citizens of Osoyoos continue to allow council and mayor to further continue down the destructive path they, and only they have followed Safe drinking water is a basic human right and as such, I fully endorse the repair and/or upgrading of this essential service. As many other citizens have noted, this and the sewer upgrades must first be analyzed by more than just one, sole-sourced company. We must have the review of Osoyoos’ infrastructure by non-partizan professionals in order to allow diverse solutions; allow for a competitive process of bidding; and, give the citizens peace-of-mind that they are getting the best bang-for-their-ever diminishing buck. I understand that there have been referendums for saving the school and building the new firehall since they were both deemed costly and important projects. Why then, is there no planned referendum for projects which will cost in the tens of millions? Recently, in West Kelowna, the major and council were motivated by their citizenry to re-evaluate a proposed tax hike of 11.41%. Mayor and council listened to their voters, and not the advice of a COA or CFO, and removed frivolous spending and thus reduced their tax to 6.84%. You should note again that the citizens of West Kelowna were in dismay with a 11.41% tax hike. Captain (retired) Mario Gulin and Warrant Officer (retired) Sandra Gulin
Answers: We appreciate you taking the time to voice your concerns regarding the proposed tax increases and the management of infrastructure projects in the Town of Osoyoos. As military veterans, your service to our country is commendable, and we understand your frustration with the current situation.
Firstly, it's important to address the issue of infrastructure funding. Over the years, insufficient funds were allocated to address the aging infrastructure in our town. While taxes and utility fees were kept lower than in most other municipalities, this led to a significant gap in funding for necessary upgrades and maintenance. Comparing our situation to other municipalities, particularly resort municipalities with similar population influxes due to tourism, reveals that our residents have been paying significantly less. Had we been at the average level of taxation over the past decade or two, we would have had substantial additional funds available for infrastructure projects ($65.5M 10 years - $131M 20 years).
We understand that many seniors in our community are on fixed incomes and may struggle with increased taxes. However, options are available, such as applying for the Provincial Government's Property Tax Deferment program, which can provide relief in such situations. Information on this program can be found by contacting 1.888.355.2700 or visiting http://gov.bc.ca/propertytaxdeferment.
Regarding the decision-making process, it's important to clarify the roles of Administration and Council. Administration's role is to provide Council and the public with information, while Council ultimately makes decisions on what projects to proceed with. Jared Brounstein, the Director of Operational Services, played a crucial role in highlighting the urgent need for asset management plans. Under his guidance, funding was obtained for critical infrastructure reviews and plans. Before his tenure, limited action appears to have been taken on asset management plans.
Council members, who serve part-time, rely on information provided by Administration and external experts to make informed decisions. Projects undergo rigorous evaluation, and decisions are made based on the data presented. For example, in the case of water treatment, we are currently working with reputable entities like UBC and Reseau Water to determine the most cost-effective solutions. This involves a thorough process of analysis, design, and tendering to ensure the best outcomes for our community. Regarding the infrastructure projects, such as repairing and upgrading safe drinking water and sewer systems, we share your view on the necessity of a thorough and unbiased evaluation.
We acknowledge your concerns and assure you that the well-being of our residents remains our top priority. We are committed to transparent and responsible governance and will continue to work diligently to address the challenges facing our town.
Questions: Question ...Why was there not information in regards to all grants from both federal & provincial that would be available to Osoyoos for both potable water filtration & wastewater treatment in the form of BNR system? It's amazing that OK Falls has previously installed a BNR system in that tiny community. Well Done OK Falls! It goes without saying that this all takes time, but now all of Osoyoos residents know the ball was dropped by all councils for the last 20 years. This 3rd term mayor has had plenty of time to organize grants to help in paying for "basic infrastructure" that every small town community needs. Good basic infrastructure comes before anything else including a fire hall that rivals many in larger Okanagan cities. There's no doubt this basic infrastructure is needed now, but there's got to be a better solution to pay or it over time. Everyone who uses water & provides wastewater has to be included in paying for these costs in an equitable manner. Installing water meters without potable water filtration makes no sense at all. I just replaced a water softener because the filter cylinder was plugged with manganese oxide. I still have 6 pounds in a bucket of the 60 pounds I spooned out of the cylinder. I'm sure I'll get another surprise when the hot water tank gives up. So,....to all of you who read this be aware there more costs coming your way other than just an unheard of tax increase. An all time record in Canada as one of the news feed claims. Larry Meyer (Resident of Osoyoos for 20 years)
Answers: Thank you for your inquiries regarding the recent budget discussions. We understand the concerns raised about the impact on our community's affordability.
Firstly, we'd like to highlight that the Town Council has been actively engaged in seeking alternative avenues of funding to address our water issues. We're pleased to announce that through lobbying efforts, we've secured a significant $9 million grant from the Provincial Government specifically for this purpose. Such grant funding is rare, and it underscores the importance of our commitment to water conservation measures, including the implementation of water meters and asset management plans.
In the past, despite efforts to secure grant funding, we faced challenges due to the lack of certain water conservation measures and asset management plans. However, with the recent success in acquiring grants, we are optimistic about further opportunities to support our water and sewer systems through additional lobbying efforts.
Securing government grants for critical infrastructure projects is indeed a key aspect of our planning. We acknowledge the need for greater transparency regarding the grants available at both federal and provincial levels. To address this, we are actively working on consolidating comprehensive information about potential funding sources for potable water filtration and wastewater treatment.
It is important to recognize that the planning and implementation of infrastructure projects, especially those involving water and wastewater treatment, are complex and often require thorough evaluation to ensure the best outcomes for the community. Our municipality is in the process of developing a detailed infrastructure master plan, which is a crucial step in qualifying for government grants. This plan will serve as a roadmap for prioritizing and executing projects in a strategic and sustainable manner.
While we understand your concerns about the recent tax increase, we want to emphasize that these funds are essential for addressing immediate needs and initiating the planning process for long-term solutions. We share your commitment to exploring alternative funding solutions and ensuring an equitable distribution of costs among all users of water and wastewater services.
A Biological Nutrient Removal Wastewater treatment plant could be used to address the community’s wastewater. It will be reviewed as part of the overall wastewater treatment assessment being proposed as part of the 2024 budget. The initial assessment will provide the necessary information to address the community’s long-term treatment needs and allow the Town to apply for provincial and federal grants.
Pros:
1. Nutrient Removal: BNR technology is renowned for its efficiency in removing nutrients such as nitrogen and phosphorus from wastewater. By promoting the growth of specific microbial communities, BNR processes can significantly reduce nutrient concentrations, contributing to environmental protection and regulatory compliance.
2. Enhanced Treatment Efficiency: BNR plants often exhibit higher treatment efficiency compared to conventional systems. The enhanced biological processes in BNR systems result in improved organic matter removal, leading to cleaner effluent water.
3. Reduced Sludge Production: BNR processes tend to generate less sludge, reducing the overall volume of waste that needs to be managed. This not only minimizes disposal costs but also contributes to a more sustainable and eco-friendly wastewater treatment approach.
4. Potential Odor Reduction: The microbial activity in BNR systems can contribute to the degradation of odor-producing compounds, potentially resulting in reduced or controlled odors emanating from the treatment facility.
5. Flexibility in Design: BNR technology offers flexibility in design, allowing for the customization of treatment processes to suit the specific needs of a wastewater treatment plant. This adaptability can be advantageous in addressing localized odor challenges.
Cons:
1. High Capital Costs: The initial investment required for implementing BNR technology can be substantial. The construction and installation of specialized equipment and infrastructure may pose financial challenges for municipalities or wastewater treatment authorities.
2. Increased Operational and Maintenance Costs: BNR systems can lead to reduced sludge production, but may require more intricate operational and maintenance practices. The need for skilled personnel, ongoing monitoring, and potential chemical dosing can contribute to increased operating costs.
3. Complexity in Operation: BNR processes are more complex than traditional wastewater treatment methods. The intricacies of maintaining optimal conditions for nutrient removal and preventing upsets may require additional training for plant operators.
4. Energy Consumption: BNR systems may demand higher energy consumption due to the need for aeration and mixing to sustain the microbial communities responsible for nutrient removal. This increased energy demand can impact the overall sustainability of the treatment plant.
5. Limited Impact on Certain Odor Compounds: While BNR processes may assist in controlling some odor-related compounds, their effectiveness may vary. Certain specific odorants may not be effectively addressed by the biological processes in a BNR system.
A significant portion of the water plant and larger sewer system upgrades will be done with borrowed funding (the term has not been finalized but will be for likely at least 20 years).
The installation of water meters will commence this year. We have been told that the existing impurities in our water will not negatively impact their life expectancy.
Our taxes and utility fees were kept lower than most other municipalities. Compared to the average residence up the valley, we were $1,250 less. If we had been average over the past 10 years, we would have $51M, and 20 years would be $102M. The other 13 Resort Municipalities are better comparators as they have similar population influxes due to tourism. Their average residence pays $1,609 more. If we would have been at the average for the past 10 years, we would have an additional $65.5M, and if this were the case for 20 years, $131M. With the completion of asset management plans, we are now clearly seeing the impacts of keeping taxes and user fees relatively low.
Jared Brounstein, who was hired as the Director of Operational Services in 2019 fueled the need for the plans. In his second year, he identified to Council the urgent need to commence a fleet management review/asset management plan, and in his third year, obtained funding for both the sewer and water master plans and asset management plans. The Town’s CAO at that time, Allan Chabot, supported these initiatives. The Town’s current Administration is committed to providing information to this Council and the public on the state of our infrastructure.
Up until 2019, there appears to have been limited action taken on asset management plans.
Questions: Dear Mayor and Members of Council: I have one concern to address, as I hadn’t time to read the entire budget. My concern is the water meters being pushed on Osoyoos, by . . . .? Meters are supposed to last from 20 to 25 years. If we pick 20 years, (the lower number), that would seem a reasonable lifetime for something used seldom. However, In Oliver, the current water meters are in the process of being completely replaced, their age: 8.2 years. This is very disturbing to me, when I read the Osoyoos Report that explains the cost for metering throughout the Town of Osoyoos will be 4,704,000. Spending this large amount of money, at a time when the Federal Government is still in the process of increasing our cost of living in Canada, on a daily basis; seems a bit bizarre. As a tax payer, I fail to understand how, raising our cost of living, even more, at the Town level, is helpful, by any stretch of the imagination. As we live 14 minutes from Oliver, it would seem reasonable that our waters are very similar. Now, if their meters only lasted 8.2 years, it would seem logical that our meters in Osoyoos would offer us the same ‘limited’ lifetime. Can we afford to spend a further 4,704,000 in 8.2 years??? Until the water is cleaned up, water meters are a luxury, that many of us feel can wait. Clean water is kinder to our waterlines, in our streets, in our houses, etc. Kinder to water meters….. My only other comment, with reference to your proposed Budget, is as follows: ANY item that is a W A N T and NOT a N E E D, should be put on the back burner. Sincerely, Arlyn Greig A concerned Tax payer
Answers: Thank you for your thoughtful inquiry regarding the installation of water meters in Osoyoos. We understand your concerns about budget increases and the necessity of such expenditures, especially in light of ongoing economic challenges.
Allow us to provide further technical details to address your concerns. The decision to install water meters in Osoyoos has been thoroughly evaluated, considering factors such as long-term sustainability, water conservation efforts, and prudent fiscal management.
The Town has consulted with experts in the field and has been assured that the existing impurities in our water will not harm the meters’ lifespan.
Furthermore, we are pleased to inform you that the Town has successfully secured a substantial grant of $9 million from the Provincial Government. This grant funding underscores the importance of our commitment to sustainable water management practices and alleviates some of the financial burden associated with this project.
Regarding warranty and maintenance, the Town is currently negotiating with the selected vendor to finalize contract terms. It is anticipated that the Town will receive comprehensive coverage for any water meter failures due to defects in materials or workmanship within the first 10 years, with partial coverage for defects after that, up to a maximum of 20 years.
We encourage you to explore the detailed information available on our website regarding water and sewer issues, including reports, studies, and presentations from recent Committee of the Whole meetings. This transparency is essential in ensuring that residents are well-informed about the technical aspects of our decisions and the measures taken to address community concerns. For more detailed information on water and sewer issues, we encourage you to review the reports and studies available on our website.
The reports are within the Sewer and Water heading.
Reports & Studies | Osoyoos | Canada's warmest welcome
The public can also view the presentations provided at the Committee of the Whole meeting on June 27, 2023, for water information and July 24, 2023, for sewer information.
Agendas, Minutes & Videos | Osoyoos | Canada's warmest welcome
There is also more information pertaining to water by clicking on the link below, scrolling to the bottom of the page, and clicking on Water Smart Osoyoos.
Homepage | Osoyoos | Canada's warmest welcome
We appreciate your engagement and encourage continued dialogue on matters that affect our community's well-being.
Questions: Dear Town of Osoyoos Staff and Council, In regards to the significant tax increase required by residents (without proper consultation) to support capital infrastructure improvements in the town, who on current town staff (department, positions) and council members are responsible for seemingly overlooking these needs over the last 5-10 years or more? If the need for water and sewer improvements are as dire as we are told, then it would also seem that these deficiencies ought to have been known about by the directors and executives within town staff and council for a long period of time. Therefore these large scale infrastructure improvements should have been properly planned and forecast many, many years ago with money collected in a more reasonable manner from residents, businesses, and visiting tourists to be set aside. Where is the accountability within the town executives and council. This should be in addition to responsible operating cuts to help offset significant budget increases. We, as many other residents are, are not only concerned about this unplanned significant tax hike but also about significant future tax increases coming over the next few years that have not been clearly communicated. If these major infrastructure deficiencies have been missed in being planned for properly, or delayed and pushed aside for political reasons, how can we trust or have confidence in those same staff and council members to work in the residents best interests moving forward, and in identifying other needs within the town in a more timely manner before it’s too late again. Scott and Michelle Vrabel
Answers: Thank you for your letter expressing concerns about the recent tax increase and the perceived oversight regarding infrastructure planning and budgeting within the Town of Osoyoos. We understand your frustration and want to address your points comprehensively.
Firstly, it's important to acknowledge the efforts of. Jared Brounstein, the Town’s Director of Operational Services, and Allan Chabot, the Town’s previous CAO, in initiating critical reviews and obtaining funding for essential master plans and asset management. Mr. Brounstein's leadership played a pivotal role in kickstarting these initiatives, which have been instrumental in identifying and addressing infrastructure deficiencies.
Before these initiatives, there appeared to be limited action on asset management plans. However, with the support of key stakeholders and dedicated professionals, we have made significant progress in understanding the scope of our infrastructure deficit. Plans for transportation, recreation, buildings, and the Agricultural Irrigation System are underway, allowing us to gain a clearer picture of our needs. We are hopeful that the Agricultural Irrigation System will be incorporated into the budget in 2025.
As we work towards completing these plans, it's important to note that the final impact on tax bills will be influenced by Council's decisions regarding asset prioritization and funding strategies. Delays or reductions in allocated funds may exacerbate future tax increases and infrastructure challenges, underscoring the importance of responsible budgeting and strategic planning.
Regarding your concerns about trust and confidence in Administration, we want to assure you that the Town of Osoyoos is committed to transparency and accountability. We have welcomed new qualified staff members with expertise in infrastructure planning and management, whose fresh perspective and proactive approach have been invaluable in addressing longstanding challenges.
Developing a comprehensive infrastructure plan remains a priority, and we are actively working to rectify any oversights from previous years. Infrastructure planning is complex and requires continuous attention and adaptation to evolving community needs. We are committed to rebuilding and strengthening our relationship with the community, and your input is crucial in this process.
We understand the importance of clear communication regarding future tax hikes and infrastructure plans, and we are committed to keeping residents informed and engaged. Accountability is fundamental to our governance, and we appreciate your vigilance in holding us to high standards.
Questions: Letter to Mr. Risling, Mayor McKortoff and Council
Answers: Thank you for your thoughtful letter regarding the proposed increase in Town of Osoyoos taxes. Your perspective as a long-term resident and homeowner in our community is invaluable, and we truly appreciate your engagement with town governance over the years.
We understand and share your concerns about the tax increase. While no one enjoys seeing their taxes rise, we recognize the necessity of maintaining and upgrading our infrastructure to ensure the well-being and safety of all residents and visitors. Your acknowledgment of this need is commendable, and we wholeheartedly agree that previous administrations could have better prepared for these expenses by incrementally increasing taxes to build a contingency fund.
Your mention of the issues with our water and sewage systems is crucial. We, too, recognize the urgency of addressing these issues highlighted by Kelly McDonald's annual water report. The health and safety implications cannot be understated, and we must take action now to resolve these problems before they escalate further.
We appreciate your recognition of Administration’s effort’s in identifying pressing Town needs and presenting them to Mayor and Council. Making difficult decisions for the betterment of our community is not easy, and their dedication to this task should indeed be commended.
Hearing about the division within our community regarding this issue is disheartening. While differing opinions are natural in any democracy, personal attacks and meanness have no place in civil discourse. We echo your sentiment that opposition to tax increases should be expressed respectfully and constructively.
Once again, thank you for your dedication to our community and for sharing your perspective. We assure you that this administration is committed to transparency and providing the necessary information to Council and the public regarding the state of our infrastructure.
Questions: Letter to Mayor and Council
Answers: Thank you for your engagement and for sharing your concerns regarding the proposed property tax increase. We appreciate the opportunity to address your points and provide additional context regarding property tax comparisons.
Understanding the broader landscape of property taxes in our region is essential. As you rightly noted, our Town has faced challenges with aging infrastructure and the need for necessary upgrades. However, when compared to similar municipalities, our tax rates have been relatively lower.
To provide a clearer picture, let's consider the average property tax burden for residents in our Town compared to others in the region:
- Over the past ten years, the average resident in our Town has paid approximately $1,250 less in taxes compared to the average resident up the valley.
- If our tax rates had been at the regional average over the past decade, we would have had an additional $51 million in revenue available for infrastructure projects. Over 20 years, this figure would double to $102 million.
- Additionally, compared to 13 Resort Municipalities with similar population influxes due to tourism, our residents pay approximately $1,609 less on average. This equates to a potential additional revenue of $65.5 million over the past decade and $131 million over 20 years if our tax rates had aligned with the average.
These comparisons highlight the significant impact that relatively lower tax rates have had on our Town's revenue and, consequently, its ability to address infrastructure needs.
We understand your concerns about the proposed tax increase and its impact on fixed incomes. We encourage seniors to explore options such as the Property Tax Deferment program offered by the Provincial Government. This program can provide relief to seniors facing financial constraints.
They can contact the Property Tax Deferment program by calling 1-888-355-2700 or by visiting their website at http://gov.bc.ca/propertytaxdeferment.
Your feedback is invaluable to us, and we remain committed to transparently addressing the challenges our community faces.
Questions: There have been some excellent questions put forward for this meeting on January 16th so far, according to what is available to view online. Some of the questions I have, have already been put forward, so I will refrain from asking them again. What I’d like to focus on is the thought process and any discussions that may have happened (of the Mayor and Councilors) in regards to residents on fixed incomes. 1) What discussions were undertaken in regards to how residents of Osoyoos on fixed incomes would be able to afford this historic tax hike? I’d like each member of council to add their voice to this question. What are/were your thoughts? Each of you individually should answer this question. 2) What items do you think residents on fixed incomes should give up in order to pay this historic tax hike? Should they give up their medications? Should they cut back on their food bill? Perhaps they should give up their vehicles and walk everywhere? What are your suggestions? 3) Do the Mayor and the Councilors understand what it means to live on a fixed income? 4) Do the Mayor and Councilors understand the mental impact of “deferring taxes”? As this may be the answer put forth by the Mayor and Councilors to ensure these historic tax hikes are paid, do each of you truly understand the mental stress put on an elderly person when they have to defer a bill. These are residents who have paid their taxes each and every year, and now they may be told to defer them, as if that is some sort of remedy. 5) If you are going to suggest deferred taxes to residents who cannot afford to pay these historic tax increases, do you each feel it is fair to ask elderly residents to pay for things like pickle ball courts? New vehicles for many at town hall, when their own vehicles are 10+ years old? How about paying for a new media person when we are just a small town? 30,000 for sidewalk assessments when we could simply ask residents to report known issues? How do any of those expenses make sense to someone on a fixed income? Lastly, I very much object to being told over and over by both the Mayor and the CAO that I’ve been getting a “good deal” on my taxes in previous years. That’s garbage. We have owned our home in Osoyoos for 23 years. When we first bought, taxes were $1,200 per year. They are in excess now of $2,400. My taxes are not the problem. It’s the way they’ve been applied. That’s not a question. It’s something I want on the record though. Barbara Sehn 8303 66 Avenue Osoyoos BC.
Answers: Thank you for taking the time to voice your concerns regarding the proposed tax increases. Your questions and points are important, and we appreciate the opportunity to address them.
Firstly, it's essential to acknowledge the infrastructure challenges Osoyoos faces due to aging infrastructure and insufficient funds allocated in previous years. The Town has historically kept taxes and utility fees lower than many other municipalities, resulting in a significant infrastructure gap. Over the years, this shortfall has accumulated, leading to the need for catch-up measures.
Regarding your questions directed at Council members, as Administration, we are focused on providing factual information and addressing municipal operations and services concerns. Therefore, we won't respond directly to inquiries meant for elected officials.
However, we can shed light on some of the considerations that have been discussed regarding residents on fixed incomes:
- Discussions have revolved around the challenges residents face on fixed incomes in light of the proposed tax hike. Each member of Council has approached this issue with empathy and consideration for the financial strain it may impose on vulnerable members of our community.
- There have been no suggestions or expectations for residents on fixed incomes to give up essential items such as medications or compromise on their basic needs. Instead, the focus has been on exploring options to mitigate the tax increase’s impact through existing provincial programs like the Property Tax Deferment, which provides relief for eligible individuals.
- Mayor and Council are sensitive to the realities of living on a fixed income. They understand the challenges seniors and other vulnerable groups face and are committed to finding equitable solutions.
- The mental impact of deferring taxes has been acknowledged, and while it may offer temporary relief, it is not seen as a long-term solution. Efforts are being made to address the root causes of the financial strain faced by residents, including exploring alternative revenue sources and prioritizing essential infrastructure projects.
- The allocation of funds for various projects and initiatives is based on carefully considering community needs and priorities. While some expenditures may seem unnecessary to certain individuals, they are part of a broader strategy aimed at enhancing the quality of life for all residents and ensuring the Town’s long-term sustainability.
Regarding your statement about the perceived increase in taxes over the years, we understand your frustration. However, it's important to recognize that the increase is necessary to address the infrastructure deficit accumulated over decades. We encourage you to explore options such as the Property Tax Deferment program offered by the Provincial Government to alleviate immediate financial burdens.
We assure you that your concerns have been noted, and we remain committed to transparent communication and addressing the needs of all residents to the best of our abilities.
Questions: To the Mayor and Council, Thank you for the opportunity to provide feedback and comments on the proposed 2024 budget and 5 year plan. My hope for this meeting is that there will be collaboration between our elected officials and the community of Osoyoos who pay taxes and fees. It is an important part of democracy that there is dialogue and different perspectives are heard in a respectful manner. Decisions can be made by elected officials following community engagement that is representative and respectful of the community. I understand the need to improve infrastructure such as water and sewer as a priority and know this work needs to be completed as soon as possible for all to have clean and safe drinking water. I understand that the provincial government has provided a 9 million dollar grant towards this initiative. I support the ongoing maintenance of infrastructure projects and the replacement of aging assets however I do not support a tax/fee increase of almost 50% (when all is accounted for). This huge increase is not a reasonable expectation of the community and businesses of Osoyoos at a time when many Canadians are struggling. I received a letter from the town of Osoyoos on November 10th stating "we understand this creates a financial burden on our residents." This acknowledgement is correct and yet a decision was made by the Mayor and Council that has had a great impact on the community. We have owned properties in different communities in British Columbia for many years and have never had such an enormous increase in taxes/fees. Planning and strategic priorities for projects are done over many years with community engagement and collaboration. The 5 year plan identified by the Osoyoos Mayor and Council is too ambitious and should be lengthened to 10 years to lessen the burden to the taxpayers of this community. An annual review that includes community input can reset priorities as issues arise over time. A reasonable tax increase should be adjusted to cost of living plus priority projects for this year. At most an increase of 15% in taxes and fees should be the outside cap of what is reasonable for a community to support. I will add that in other communities we have lived in, we have never received greater than a 7 % increase. We have been involved in many discussion groups in other communities on proposed changes. In review of the Osoyoos 5 year plan there are many "nice to have vs must haves". I worry about the ability of residents and businesses to afford the proposed increase and fear it will change the community. The cost of living in Osoyoos will become especially difficult for young people, families and seniors. Please consider the voices of the community as you consider passing a new budget. Respectfully, Bruce and Brenda Dewar
Answers: Thank you for your thoughtful feedback regarding the proposed 2024 budget and 5-year plan for the Town of Osoyoos. We appreciate your engagement and recognize the importance of open dialogue between our elected officials and the community.
Your concerns regarding the significant tax and fee increase are duly noted. We understand how such changes can impact residents and local businesses, particularly during challenging times. The decision-making process regarding budget allocations is a delicate balance between addressing critical infrastructure needs and ensuring affordability for all community members.
It's essential to highlight that the proposed budget and 5-year plan aim to address long-standing issues with our infrastructure, particularly in areas such as water and sewer systems. The allocated funds, including the 9 million dollar grant from the provincial government, are crucial for ensuring the safety and reliability of these essential services.
We acknowledge your suggestion to lengthen the planning horizon to 10 years, and Council will consider this during their deliberations. Your point about annual reviews with community input is also well-taken, as it allows flexibility in adjusting priorities as needs evolve.
Regarding your concerns about the affordability of the proposed increase, we understand the challenges faced by various segments of our population, including young families, seniors, and businesses. We will carefully review all options to mitigate the financial burden while ensuring that essential projects are adequately funded.
We also appreciate your comments regarding difficulty paying for property tax increases. Seniors can consider the Property Tax Deferment program. This option can provide relief for those facing financial difficulties, and we will ensure that information about this program is readily available to our residents.
For more information about the Property Tax Deferment program and to apply, please visit http://gov.bc.ca/propertytaxdeferment.
Furthermore, it's important to note that while the proposed increase may seem substantial, it's crucial to consider the context of Osoyoos's tax and fee rates compared to other municipalities. Over the past ten years, our taxes and utility fees have been kept lower than most other municipalities, resulting in a significant gap in infrastructure funding. Compared to the average residence up the valley, we were $1,250 less, and compared to the average of the other 13 resort municipalities, our residents paid $1,609 less. If we had been at the average for the past 10 years, we would have had additional funds amounting to $65.5M.
Please rest assured that your feedback will be thoroughly considered as Council continues to refine the budget.
Questions: Hello, Please find attached my input for the meeting on 16 January. Many thanks Becky Murali Sawgrass Drive Attachment
Answers: Thank you for raising your concerns regarding the water situation in Osoyoos. We understand that brown water is a significant issue impacting residents, and we appreciate your patience as we work towards solutions.
Water Treatment Plant: The current estimate for the completion of the water treatment plant is 2028. We anticipate having a clearer understanding of the design requirements in the coming months. Once the project goes out to tender, we will be able to provide a more precise timeline for construction.
It's important to note that even after the treatment facility is completed, the community may still experience brown or discoloured water. This is due to the extensive maintenance required to remove the built-up iron and manganese, which has accumulated over the past 30 years from our water distribution system. While the treatment plant will meet or exceed provincial and federal regulations, addressing issues within the distribution system will take time.
Water Metering: Installation of water meters is scheduled to commence this year. However, details regarding billing based on usage are still being finalized, so a specific timeline for implementation cannot be provided at this time. The cost of water meters will be embedded in water rates, and individual households will not receive a separate bill for the meter installation.
Water Filtration: Some residents have chosen to address the issue of brown water by purchasing water filtration systems for their homes. While we understand the frustration this situation causes, the Town does not plan to provide rebates for water filtration systems. Any rebate would ultimately need to be funded through increased utility bills for all users, as the Town does not have separate funding allocated for rebates.
We appreciate your understanding and cooperation as we work towards long-term solutions for Osoyoos' water issues.
Questions: Hello, I have attached below, my questions and comments in writing, in accordance with the Town's request. I am not all that clear in relation to how this will be run. I am assuming that the Council will be prepared in advance to provide responses. I look forward to participating at this session on Jan 16th and highlighting my comments/views. Thank you. Bala Murali 3627 Sawgrass Dr, Osoyoos, BC V0H 1V4 Attachment
Answers: Thank you for your detailed questions and comments regarding the Town's infrastructure and budgetary considerations. We appreciate your engagement and share your commitment to ensuring the best outcomes for Osoyoos and its residents.
Regarding your inquiries:
Definitive Action Plan: Council has not adopted a definitive action plan based on the scenarios and priorities outlined by True Engineering. However, there is ongoing assessment and prioritization of infrastructure needs, focusing on immediate concerns and long-term sustainability.
The design of the water treatment plant is pending until the pilot plants provide the necessary data, expected within two months. Once this data is available, the plant can be designed and constructed accordingly. The capital plan for the next five years includes projects but may be adjusted based on actual costs and changing priorities.
Pipe replacement priorities are based on risk assessment and may be adjusted as needed. The financial plan for years 2-5 includes tentative projects that will be refined based on current circumstances and priorities.
Accurate cost assessments for major projects like the water treatment plant are crucial for projecting rate increases. The current rates were based on available information but will be refined as more data becomes available.
Once additional information is obtained, a more predictable revenue stream and rate structure can be established.
Like other municipalities in British Columbia, borrows funds from the BC Government through the Municipal Finance Authority.
While True Consulting has been extensively utilized, other experts such as UBC and Reseau Water have been engaged for specific projects like the temporary water plant and water testing. Cost competitiveness is a concern and will be researched further. However, True Consulting's familiarity with our infrastructure provides efficiency in responses and limited research requirements. Resource sharing within the region is also explored.
The Town actively seeks additional grant opportunities and lobbies for funding at conferences like Union of BC Municipalities (UBCM). Regular communication occurs between Council, Provincial Elected Officials, and Administrative staff, strengthening relationships and advocating for Osoyoos's needs.
We understand your concerns about tax increases and assure you that the town is committed to transparent and responsible fiscal management. Your feedback regarding the depiction of tax increases as a daily amount is duly noted.
Questions: Please see attached questions. Thank you. Ron and Helen Palmer Attachment
Answers: Thank you for bringing your concerns regarding the quality of Osoyoos drinking water to our attention. We understand the importance of ensuring safe and aesthetically pleasing water for our residents.
Firstly, we want to clarify that the Town of Osoyoos takes the safety and quality of its drinking water seriously. Our water consistently is under the British Columbia Maximum Acceptable Concentration Level(s), and our dedicated staff is well-informed about the various treatment techniques and challenges associated with the chemical composition of our well water.
Regarding the issue of excessive manganese levels, it's crucial to note that our residents’ health and safety are paramount. We work closely with health officials to monitor water quality, and there is ongoing collaboration to address any concerns. The decision to move forward with a water treatment plant is not solely based on external pressure but on our commitment to providing the highest quality water to our community.
Our qualified staff has thoroughly investigated the feasibility of treating water at the source. In some cases, the treatment of healthy water can present challenges due to the water's chemical composition. While it is true that treating water at the source is an approach that has been considered, it may not always be a straightforward or cost-effective solution.
The Town of Osoyoos is committed to exploring all viable options to enhance water quality. We continuously assess new technologies and treatment methods to find our community’s most effective and sustainable solution. Our decision-making process is grounded in thorough research, consideration of cost-effectiveness, and a focus on long-term benefits.
Thank you for your inquiry regarding the Town of Osoyoos contracting engineering services from TRUE Consulting and the suggestion to hire an in-house engineer. We appreciate the opportunity to provide clarity on this matter.
The decision to contract engineering services from firms like TRUE Consulting is based on several factors contributing to the overall efficiency and effectiveness of the Town's operations. While it might seem that hiring an in-house engineer could lead to cost savings, there are important considerations that influence the feasibility of such a decision.
- Diversity of Expertise: Engineering projects often require a diverse range of expertise, including civil, structural, environmental, and electrical engineering, among others. Contracting with firms like TRUE Consulting allows the Town to access a team of specialized engineers with various skill sets, ensuring that projects are approached comprehensively.
- Flexibility and Scalability: Contracting allows the Town tot manage workloads and scale resources based on project demands. During peak periods or when specific expertise is required, the municipality can readily engage additional resources through the consulting firm without the fixed costs of maintaining an in-house team.
- Access to Specialized Knowledge: Engineering firms often work with multiple municipalities, gaining insights into best practices and innovative solutions. This shared knowledge benefits the Town of Osoyoos by leveraging the experience and lessons learned from a broader context.
- Cost Efficiency: Hiring an in-house engineer would entail additional costs such as salary, benefits, office space, and equipment. Contracting allows the Town to avoid these fixed expenses, making it a more cost-effective solution, especially for smaller municipalities with varying project requirements.
- Reduced Administrative Burden: An external engineering firm typically manages its administrative tasks, reducing the burden on the Town's administrative staff. This allows the municipality to focus on core functions without the added responsibility of overseeing an in-house engineering department.
While the decision to contract engineering services is based on these considerations, the Town of Osoyoos continually evaluates its operational model to ensure efficiency and cost-effectiveness. We appreciate the input from concerned citizens and remain committed to making informed decisions that best serve the interests of our community.
Questions: I would like to ask council how they believe doubling or tripling taxes, water and sewer is going to solve the town issues. Yes we need clean drinking water and proper sewer system. But by doing so you are creating so many more problems. One of them being long term rentals. Every government in Canada is looking for solutions to the housing crisis. Us for example, recently developed a suite in our home. This happens to be a bachelor suite, so only good for one person. That brings the total number of persons in the entire house to three. Suite currently is not rented. Our taxes were increased last year because we have a suite. City halls answer always is “ because you have a suite”. Our letter we received changed our monthly bill from $525. to $990. Per month. If we were to rent out our suite and include the rest of the utilities we would be loosing money. Because then we would also have to pay taxes on the income as well. I know of houses on our block that have 8 bedrooms and 5 bathrooms, I bet they never saw the same increase as we did because none of them are part of a legal suite. Our bill is now higher than people who live on the water. Some of them have designated suites. How does any of this make sense? Please be aware of the potential for loss of more housing, jobs and businesses. We all know this is a designated tourist town. We just can no longer afford to subsidize the tourists.
Answers: Thank you for bringing your budget concerns to our attention. We understand that increases in taxes and utility rates can be challenging for residents, particularly when it affects housing affordability and household budgets.
Regarding your concerns about the impact of increased taxes and utility rates on housing availability and affordability, we recognize the importance of long-term rentals and mixed housing options in our community. We are actively working on addressing these issues. A short-term rental project is underway, and we are also considering new legislation introduced by the Province regarding short-term rentals. Over the next few months, Council will provide direction on managing short-term rentals in our community.
In response to your concerns about utilities, we assure you that changes are forthcoming. Water meters will be installed starting this year, allowing for a more equitable rate structure. This structure may include a combination of fixed and variable rates, ensuring that higher users pay more while also considering the needs of more conservative users.
We share your desire to ensure that our community remains affordable and accessible for residents and businesses alike. While municipalities do not have the authority to impose additional taxes on tourists, Council is actively advocating with the other 13 “Resort Municipalities” for increased resort funding and additional flexibility with existing grants from the provincial government. This would help alleviate some of the financial burdens on our community due to tourism.
Your input is valuable as we strive to create a sustainable and thriving community for all residents.
Answers: Thank you for sharing your extensive list of concerns regarding the Town's budget and administrative decisions. Your engagement in these matters is invaluable, and we appreciate the opportunity to address your comments:
- Financial Oversight and Transparency: Ensuring financial accountability is paramount to us. The Town undergoes an annual audit conducted by an external organization to meticulously review our financial processes and statements. These audits are made publicly available, offering full transparency into our fiscal management practices. Additionally, all budget documents are accessible to the public, allowing residents like yourself to scrutinize and provide input on our financial planning.
- Staffing in Planning and Development Services: The planning area is staffed with a Planning Technician and a Director (currently vacant). There is also the Planning and Community Development Administrative Support position that looks after many tasks such as business licences, pet licences, and coordinating building inspection appointments.
There is currently one full time building inspector and one part time.
- Operational Services Involvement in Developments: The recent hiring of an Operational Services Technician has significantly improved coordination between Planning and Development Services and Operational Services. This role serves as a vital link between the two departments, facilitating communication and oversight of engineering services. By enhancing collaboration, we can ensure that infrastructure requirements align with development opportunities, benefiting our community while being fiscally responsible.
- Contracting Engineering Services:
- The decision to contract engineering is based on an evaluation of various factors contributing to the overall efficiency and effectiveness of the Town's operations. Here are key considerations:
- Diversity of Expertise: Engineering projects often demand a diverse range of expertise, encompassing civil, structural, environmental, and electrical engineering, among others. Contracting with firms like TRUE Consulting allows the Town to access a team of specialized engineers with various skill sets. This ensures that projects are approached comprehensively, incorporating all necessary disciplines for successful execution.
- Flexibility and Scalability: Contracting allows the Town to manage workloads and scale resources based on project demands. During peak periods or when specific expertise is required, the municipality can readily engage additional resources through the consulting firm without incurring the fixed costs associated with maintaining an in-house team. This agility enables us to adapt to varying project requirements efficiently.
- Access to Specialized Knowledge: Engineering firms often collaborate with multiple municipalities, acquiring insights into best practices and innovative solutions. This shared knowledge benefits the Town of Osoyoos by leveraging the experience and lessons learned from a broader context. By tapping into the collective expertise of consulting firms, we can implement cutting-edge solutions tailored to our community's needs.
- Cost Efficiency: Hiring an in-house engineer would entail significant fixed expenses, including salary, benefits, office space, and equipment. Contracting engineering services allows the Town to avoid these overhead costs, making it a more cost-effective solution, particularly for smaller municipalities with varying project requirements. By leveraging external expertise on a project-by-project basis, we can allocate resources judiciously, maximizing taxpayer value.
- Reduced Administrative Burden: An external engineering firm typically manages administrative tasks, alleviating the burden on the Town's Administration. This allows the municipality to focus on core functions without the added responsibility of overseeing an in-house engineering department. By outsourcing administrative duties to consulting firms, we streamline processes and enhance operational efficiency across the organization.
As we continue to assess our long-term financial outlook, including addressing infrastructure deficits and funding requirements, we remain committed to optimizing our organizational structure. This includes exploring opportunities to potentially bring certain engineering services in-house, depending on the direction set by the Council and the availability of adequate reserves to fund numerous projects that are in need of repair and/or replacement. By carefully evaluating our options and aligning with the Council's priorities, we aim to achieve the most efficient and effective organizational structure to serve the needs of our community.
- Examples of Contracted Projects: Recent examples of contracting not using True Consulting include the 85 Street Plaza design and development and various water-related initiatives in collaboration with partners like Reseau Centre for Mobilizing Innovation. These partnerships allow us to harness specialized expertise and resources, ensuring the successful implementation of complex projects that benefit our community.
We value your input and are dedicated to transparency and accountability in our operations. Your feedback is essential as we work together to build a vibrant and sustainable community for all residents.
Financial oversight is important. The Town is audited annually by an outside organization. All budget documents and financial statements are made public.
Questions: FEB 2 2023 town announced increased user fees for water and sewer. What was this money used for?
- March 9, 2023 Osoyoos gets 5.3 million to be shared with Oliver, and RDOS net2.556 Million from growing communities fund
a) where is that money? Is this money earmarked for something and if so what?
b) has it been spent if so on what? If not is it included in the budgeted costs
c) what terms and conditions are attached to this grant?
d) why did RDOS get 50% and Oliver and Osoyoos basically split the balance. What is RDOS infrastructure needs and what is the number of people per capita for each area?
e) what are other communities doing with their portions June 29,2023 announced $9M grant for clean water?
a)where is that money? Is this money earmarked for something and if so what?
b) has it been spent if so on what? If not is it included in the budgeted costs where is the money?
c) what terms and conditions are attached to this grant?
SPECIFIC LINE ITEMS
- Water purification-what is the requirement of the department of health to clean up the water? Is there a timeline from IHA? Levels are high for certain minerals does this budget meet OR exceed the levels required. Where do these impurities come from? Is there a contributing source that we can apply to get assistance? Ie. If this is from a mining activity can we be recompensed? Are the impurities from the lake or aquifer? is there a more cost effective way to clean this? Is this a problem that should be partnered with other communities in the valley who have the same problem? What is the specific requirement to meet Interior Health’s requirements. Has Interior Health given specific guidelines and timelines? Is there a cheaper solution? Was our engineer asked to look at cheaper options?
- Building staff housing why is this necessary at this time if ever. See below
- Adding another management position for communication? Why is this necessary whose idea was this and what was the rationale?
- Adding two people in water department to save 200 hours of overtime
- Since most overtime is probably due to call outs and after hours are these people being hired for night work? Is there enough work to keep them busy. If they are being hired for a regular shift how do you plan to avoid overtime and callouts”
- Cost of two people to save 200 hours of overtime is excessive
- Adding two people to sewer department to save 200 hours of overtime
- Since most overtime is probably due to call outs (emergencies) are these people being employed in evenings? Is there enough work to keep them busy? If plan is regular shift how do we avoid emergency overtime
- Cost of 2 people to save 200 hours is excessive.
- WHY DO WE NEED TO ADD 4 MORE POSITIONS IN PUBLIC WORKS
- Bylaws staffing has increased why is this necessary? Ticketing tourists bad idea! Is it to deal with vacation rentals, if so why do we need them now since rules have not yet been established? Cant this position be paid for in new rules and licensing for vacation rentals? Not only cost for wages but also for vehicles and equipment for added staff required. What does by law do? Why are more people needed can we use part time instead of full time. It is often observed that bylaws are just parking in areas where there is little or nothing being accomplished.
- Building staff housing why is this necessary? Why not sell the land and have a private individual accept the risk. We can probably guarantee over runs on the project but how is housing going to be administered? and how many more people will need to be hired to administer? Town employees are some of the highest paid employees in Osoyoos why do they need help finding housing?
- Improving main street walkway from light to bridge on highway 3 assume improvement is on westside of highway. Why? this area will probably be redeveloped and developer can take care of this. If sidewalk is so bad simply close it. Other side of street can be used. If business on westside want improvements maybe just do those who need/want upgrade and have a cost sharing with those properties with a latecomers agreement to recover costs when area is developed.
- Firehall door. Were the specifications for the door on the building plan? Was an engineer or Architect involved are they liable for any of the costs since it is either sized incorrectly or has had issues? Do we get warranties on items built?
- Fire department, Why do we need full time firemen. Number of fires seem to not be an issue yet we pay 2 full time employees plus we are bringing on more. WHY? How many fires did we have annually over the last 20 years
- Fire truck why is this necessary or just another wish list?
- Water metering? Why??? Is metering required or just a nice idea? Water table low is this due to residential use? Or vineyards. Vineyards do not retain water like orchards so water level is bound to be reduced, are we asking for money from department of Agriculture of vineyard industry to offset some of these costs? Remember we are now watering desert which we never did before.
- Watering lawns. Why did we have to go to 1 day a week while Kelowna at its worst was 3 days a week. Are we in a different aquifer than Kelowna? Seems water and utility management is badly managed. What is cost to put competent people in place and fire incompetent managers?There are several other items of a lesser value such as upgrades at Desert Park that can easily be eliminated. OVERALL BUDGET QUESTION INFRASTRUCTURE- a catch all phrase. It was suggested to doctor Johnny that a system is being used in Revelstoke that lines the sewer and water pipes. It is being done in Revelstoke and being considered in Oliver at a fraction of the cost being considered in Osoyoos has this system been investigated and was it considered? If not why not, If so what is downfall of this system? Under whose direction was the budget created? Who gave what instructions to the various people who added comments to the budget, was fiscal restraint applied or is it a wish list? What was the underlying theme/direction given to staff in formulating of the budget? Ie. Are we buying a Rolls Royce when maybe only a Toyota is needed. What is the severance cost to replace the person who designed this budget? Barry Dewar Federal Candidate Peoples Party of Canada 2 Killdeer Place Osoyoos, BC
Answer: Thank you for bringing your budget concerns to our attention. We understand that increases in taxes and utility rates can be challenging for residents and businesses.
The first two questions are broad to which the following response is provided. As to the funding and where the previous year’s funding went, it is suggested that you review the Town’s Five-Year Financial Plan. The funding is being allocated to numerous projects within the water and sewer capital plans.
Each municipality received a set amount for the Growing Community Fund Grant. The amount allocated to the Town was the 2.55M. The grant is very flexible. This money is with the Town and is sitting in reserves, and must be spent by March 31, 2028. Approximately $200k was spent on some failing street lights poles that needed to be replaced. The remaining funding is currently allocated to the main street improvements between the bridge and Shoppers Drug Mart.
As to the comments regarding the RDOS, Oliver, and other municipalities, administration does not have the resources to survey this information. This can likely be researched by reviewing the budgets of other municipalities.
- The $9M grant is designated for a water treatment plant, addressing specific needs identified in water quality improvement. If not used for this purpose, the funds would need to be returned to the province. b) The funds are currently held in reserves and will be utilized for the construction and implementation of the water treatment plant as outlined in the grant requirements.
- The Town needs to address our water quantity and quality issues as soon as possible.
For more information on water and sewer, it is suggested that you review the following.
More information on water and sewer can be found here:
The reports are within the Sewer and Water heading.
Reports & Studies | Osoyoos | Canada's warmest welcome
The public can also view the presentations provided at the Committee of the Whole meeting on June 27, 2023, for water information and July 24, 2023, for sewer information.
Agendas, Minutes & Videos | Osoyoos | Canada's warmest welcome
There is also more information pertaining to water by clicking on the link below, scrolling to the bottom of the page, and clicking on Water Smart Osoyoos.
Homepage | Osoyoos | Canada's warmest welcome
Our Utility Operators continuously monitor the water distribution system as well as our production wells for bacteriological and other key water quality indicators. Should sampling demonstrate a concern, the Town notifies Interior Health, and actions are taken to address the water quality incident. All water quality sampling is sent to a provincially regulated lab, with results being sent to Interior Health and the Town. There is currently a portable water plant at one of the wells, which will provide the details required to design the water plant. We have engaged the Reseau Centre for Mobilizing Innovation, known experts in this field, to assist. Once the testing is complete, the design of the plant can occur.
6.The Communications position could assist with additional communications, improve the Town’s website, create and monitor the Town’s social media channels, provide additional budget communication and consultation, and lead public engagement processes.
There are other things this position could do, such as reviewing bylaws/policies/procedures, correspondence, internal communication, etc.
Can this be cut? Yes, but the result will be that there will be little change in communications, which many are upset with.
7.There are a total of two positions being added to the budget, not four, as you mentioned. One position is for the water utility, and the other is for sewer.
9. Bylaw has not increased in this budget. We have two full-time Bylaw Enforcement Officers (BEO) and hire additional resources in the summer. BEO educate the public as well as issue tickets for infractions to the Town’s bylaws.
10. We appreciate your concerns regarding the proposed staff housing project. It's important to note that investing in staff housing arises from a multifaceted consideration of our Town's needs. Attracting and retaining skilled personnel, particularly in essential municipal roles, is crucial for maintaining the high quality of services our residents expect. Partnering with Interior Health, the School Board, and the RCMP are also opportunities. The current residence at 6227 – 97th Street presents challenges due to its deteriorating condition and significant repair requirements. Given the reverter clause on the property, we must explore viable long-term solutions. However, we share your commitment to fiscal responsibility and will thoroughly investigate all options, including potential revisions to the budget, during the 2025 budget deliberations.
11. Reconstruct the section of Main Street from Park Place to the Bridge Deck to facilitate wider sidewalks, address movement concerns, and increase the tree canopy and availability for street furniture. This section of Main Street has the highest number of movement concerns due to failing concrete work. This section of work would start to frame the look of Main Street.
Tourism is an essential element of the Town’s financial well-being. It supports business investment, which then provides jobs for families.
12.The Firehall door was, unfortunately, designed incorrectly. The warranty period for construction has expired and, therefore, will need to be replaced with tax dollars.
13/14. In 2019, a significant review of the Fire Department was completed. The Town of Osoyoos Fire Department Master Plan (January 2019) was an externally conducted review that included many recommendations, including full-time staff. We continue to supplement human resources through our volunteer paid—on-call firefighters; this is cost effective to communities. Volunteers have other employment and choose to leave their respective work for emergency call outs. The full-time Fire Chiefs supplement a 365 day, 24-hour emergency response coverage for the Town and surrounding areas. This is a model that many municipalities are adopting. This command structure allows Osoyoos Fire Rescue to be a resilient organization. In the absence of the Fire Chief, it allows a continuity of leadership, decision making, and coordination of emergency response efforts. It also ensures WorkSafe BC compliance with direct supervision of subordinate staff.
It is important to note that our community does not have a population of 5,500 during the tourist season, and therefore, comparing the fire services should be done with populations that are similar to our summer population, which is likely 2-4 times our census population. Balancing service levels, required expertise, training requirements, and the resulting property insurance cost/savings needs to be considered. We adhere to the provincial, federal, and North American standards when adopting any emergency response model. In the last three years, Osoyoos has experienced significant threats due to fire. We also have been successful in the face of these challenges.
The study that was completed on the Fire Department can be found here under the Emergency heading.
https://www.osoyoos.ca/council/reports-studies
15. There are two water systems. The Agricultural Irrigation System is where the water comes from the lake, and the potable/domestic water system comes from well water. Water metering is a requirement to be eligible for grants. As we are at or beyond water capacity, water consumption must be reduced. The installation of water meters has been proven to reduce water consumption.
16. Every municipality has a different water system. We can’t comment on the status of other municipalities’ water systems.
Recoating of sewer/water lines.
Yes, the recoating is part of the plan for sewer pipes. Water lines will be considered as it is still a relatively new technology. Unfortunately, the provincial government’s announcement of legislation changes to increase densities will negatively impact the financial plan. Some pipes that could be relined will need to be replaced as they do not have the capacity to address the increased densities. Over the next couple of years, we will have a better understanding
- March 9, 2023 Osoyoos gets 5.3 million to be shared with Oliver, and RDOS net2.556 Million from growing communities fund
Questions: A bullet point outline of what I'd like to cover is below:
❑ unique technical challenge of Osoyoos given the 5x population increase in the summer.
❑ suggestion on the types of ideas that could prove to be helpful ( conservation ideas / do it yourself water metering idea for the town to consider ).
❑ think tank style group to be assembled to leverage retired SME's....subject matter experts
❑ due process takes time, these CAPEX investments will need to work for 30-50 years....not trivial, so let's show a little compassion and provide constructive support.
❑ OPTIONAL....concerned over the divisive tone that continues to prevail.....our problems will only grow exponentially if we can't attract and retain top calibre professionals. The tone being projected is more dangerous than the water problem itself.Answers: We appreciate your dedication to addressing water and other budget related issues and your call for a collaborative and supportive approach. The municipality values community input and is open to exploring creative solutions that align with the long-term well-being of Osoyoos.
If you have additional insights or would like to participate in further discussions on these matters, please feel free to reach out. We value the diverse perspectives within our community and believe we can find sustainable solutions together.
Questions: This Email is to All Council Members & the CAO:
First off we would like to start by stating that we pride ourselves in being a destination town, yet our Mayor & Council have done NOTHING to enhance the well being of our community for permanent residents and tourists. Our infrastructure is falling apart, water is worse than living in Mexico and the lack of planning for our future and enticing young families and businesses to be a part of our town is non-existent. The same questions keep getting asked, and council refuses to provide answers.
Council meetings are being held mid afternoons where the general public in the working force cannot attend. Communication to the general public on decisions is late in coming and not provided in a clear and concise manner. You are going to kill this town with the latest increase. It is going to impact seniors, young families and businesses. Please rethink what you are doing!!!
Look at selling existing assets and alternative means that the town has access too to offset the expenses that you are attempting to place on the taxpayers shoulders. It appears that this council is now attempting to put the onus on us taxpayers to fix a problem that you were all aware of and have done nothing about for years. Quite frankly as a group that has been elected to serve your community you are an embarrassment in running this town.
Ray & Lynn VreemanAnswers: Thank you for your engagement and feedback regarding the proposed budget increase. We understand your concerns and want to provide additional context to address some of the points raised.
The urgency to address infrastructure concerns was fueled by the initiatives of Jared Brounstein, our Director of Operational Services, and with the support of the CAO Allan Chabot. They informed Council of the importance of knowing the state of the infrastructure so that informed budget decisions could be made. Administration is committed to providing transparent information to both Council and the public regarding the state of our infrastructure.
Regarding the proposal to sell or subdivide Desert Park or other town-owned properties like the Golf Course, we understand the potential revenue opportunities but must prioritize the recreational needs of our community. It's important to note that these properties are subject to reverter clauses on the Title, meaning they remain Town property as long as they continue to be used for recreation. Any alternative use, such as residential development, would require Provincial approval and if granted, compensation.
We'd like to clarify the communication timeline leading up to the budget approval:
- August 3, September 7: Invitation to Special Open Budget/Capital Plan Meeting (Times Chronicle)
- August 11: Committee of the Whole Council Agenda Package for August 15, 2023 (website)
- August 29: Council Meeting Highlights for August 15, 2023 (website/eNews)
- August 31: Invitation to Special Open Budget/Capital Plan Meeting (eNews, website)
- September 8: Council Meeting Agenda Packages 12 and 14 (website)
- September 11: Council Meeting Agenda for September 12, 2023 (eNews)
- September 11: Council Meeting Agenda for September 14, 2023 (eNews)
- September 12: Correction Council Meeting Agenda for September 14, 2023 (eNews)
- October 6: Council Meeting Agenda Package for October 10 (website)
- October 10: Council Meeting Highlights for October 10, 2023 (eNews, website)
- October 20: Council Meeting Agenda Package for October 24 (website)
- October 23: Council Meeting Agenda for October 24, 2023 (eNews)
- October 27: Council Meeting Highlights for October 24, 2023 (eNews, website)
These communications were aimed at keeping residents informed about the budget process and providing opportunities for engagement. Additionally, all information related to the budget, including reports considered during the process, is available on the Town's website. All Council meetings are recorded and all agendas and meeting minutes are available on the website.
We understand the importance of transparent and timely communication and encourage residents to subscribe to our eNews for regular updates on Town matters. You can subscribe here:
Subscribe to eNews | Osoyoos | Canada's warmest welcome
Your feedback is essential to us, and we remain committed to addressing your concerns and working together to build a stronger, more resilient community.
Questions: I don't think there is anybody in the community that doesn't support ongoing maintenance and upgrading of our water, sewer, and other infrastructure in our community. In fact these actions have always been a normal part of council and staff decision-making and implementation processes. My sense is residents are looking for an incremental approach to these expenditures that doesn't bankrupt individuals and destroy the community. The development of the 2024-28 5-Year Capital and Operations Plan and this year's operations budget illustrates an aggressive approach to infrastructure redevelopment, equipment replacement, addition of staff, development of planning documents and creation of reserve funds. What is lacking is evidence that any research and consideration was completed to link the fiscal capacities of individuals and the business community to pay for all these improvements in such a short period of time. Also, there are some very suspect administrative processes that have been implemented to extract funds from ratepayers. In my mind, a reassessment of priorities and a more incremental and people-focused approach will achieve the needed "priority" goals with the support of the community. These observations have led me to ask the following questions fee of the council and the administration:
1. Do we really need to put $3,255,000 in multiple reserve accounts this year? This amount has a tremendous impact on the tax and utility fees and is a major cause of tax and utility fees increases. My recommendation is to decrease this amount to a palatable amount.
2. There is $931,991 of borrowing costs for water and sewer capital projects included in this year's tax and utility charges, These borrowing costs are for projects that will occur over the 5 year period of the plan. There is no guarantee that these projects will in fact be completed in the five year period. The Community Charter requires municipalities to receive electoral approval for all borrowing over a 5 year period. What legal or ethical authority does the town have to charge electors borrowing interest on projects that have not received approval for project borrowing? Why should we be charged for projects that may not receive electoral approval? Why did you change from the long standing approach of not charging borrowing costs on tax bills until the money has been borrowed and the capital project completed?
3. The town is spending $3,900,000 on Main Street beautification. The Plan identities grant funding as funding the entire project. The sources of funding are Community Works Fund and an unnamed grant. Is the second grant the Growing Community's Fund? The Community Works fund and the Growing Community's Fund grants can both be used to fund water and sewer projects. Why are you not putting these grant funds into water and sewer projects in an effort to decrease the tax impacts on residents? Street beautification projects can be funded under the Resort Municipalities Fund.
4. The town is spending $630,000 on 8 planning documents this year. Do we really need all these planning documents done this year? Do we really need these planning documents?
5. Over a 3 year period, the town is planning to spend $1,700,000 on stand alone backup generators for water wells and sewer emergency operations. It is a great idea to have backup power systems.Do we really need all these stand alone onsite generators or can we make do with a lesser number of portable generators?
6. The town is budgeting $100,000 for communication staff. The cost will probably be higher because this person will need an office, equipment and some type of program budget.Why not contract these services on a "as needed basis"? Determine your real level of need before adding a permanent cost.
7. The public works department has identified $690,000 for vehicle replacement or addition, sand stall development and office renovations. These would appear to be very low priority projects with no health and safety issues to be addressed. In a tough budget year why can't these expenditures be pushed back or eliminated totally?
8. What is the rationale for charging monthly tax payers 2024 tax rates in December when a total tax amount or mill rate hasn't been determined? In addition yearly tax payers have received no communication about the large increase they will be facing in July, Why has no 2024 tax information been provided to residents who pay their taxes on an annual basis? .
9. The town has valuable gifted property on Maple Street that is prime residential development property. The 5 Year Plan identifies this property as the future site of the water treatment plant. Use of this property for a water treatment plant is short sighted and escapes community planning logic. Why is this property not being sold to a developer or used for an affordable housing project?
Thank you for the opportunity to ask and to hear the answers to these questions in a public forum. Barry and Carol RomankoAnswers: Thank you for expressing your concerns regarding the proposed budget increases and the overall approach to infrastructure development in our community. We value your input and understand the importance of ensuring that these decisions are made with careful consideration for the well-being of our residents and the sustainability of our community.
First and foremost, we want to assure you that Administration, along with Council, recognizes the necessity of ongoing maintenance and upgrading of our water, sewer, and other critical infrastructure. These current actions have been integral parts of the decision-making processes. We appreciate your acknowledgment of the importance of these initiatives.
Regarding your concerns about the proposed budget increases, we understand the need for an incremental approach that is mindful of the financial capacities of individuals and businesses in our community. We agree that it is crucial to strike a balance that addresses the need for infrastructure improvements while ensuring that the financial burden is distributed equitably and does not put undue strain on residents or harm the community's economic vitality.
We want to provide you with more detailed information regarding tax comparisons. Despite the proposed increase, our taxes and utility fees have been kept lower than those of many other municipalities. Over the past decade, this has resulted in significant savings for our residents compared to neighboring areas and other resort municipalities. For instance, when compared to the average residence up the valley, our residents have saved $1,250 per year, equating to $51 million over the past decade and $102 million over 20 years. Similarly, compared to other resort municipalities, our residents pay, on average, $1,609 less, resulting in savings of $65.5 million over the past decade and $131 million over 20 years.
We also want to highlight options available to seniors facing financial constraints, such as the Property Tax Deferment program offered by the Provincial Government. This program can provide relief and assistance to eligible seniors. We encourage seniors to explore this option by contacting the Property Tax Deferment program at 1-888-355-2700 or visiting their website at http://gov.bc.ca/propertytaxdeferment.
The urgency to address infrastructure concerns was fueled by the initiatives of Jared Brounstein, our Director of Operational Services, and with the support of the CAO Allan Chabot. They informed Council of the importance of knowing the state of the infrastructure so that informed budget decisions could be made. The current Administration is committed to providing transparent information to both Council and the public regarding the state of our infrastructure.
As many are aware, the importance of these plans has been communicated to municipalities for more than 20 years. The current Administration remains committed to providing transparent information to Council and the public regarding the state of our infrastructure.
Council will consider public input in the upcoming budget deliberations. However, it is clear that most reductions Council may approve are not savings; they are deferrals that will result in additional future tax increases.
- Reserve Accounts: The allocation of $3,255,000 to reserve accounts aims to ensure the long-term sustainability of infrastructure. The water and sewer rates were based on the asset management plans. Once asset management plans are completed on other Town asset inventories over the next several months, it is anticipated there will be a significant shortfall to which some of the reserve funding can be allocated. Administration wants to move to a planned approach to deal with our infrastructure deficit to save taxpayers money. We encourage you to review some of the information presented to Council, which is available on the website.
For more detailed information on water and sewer issues, we encourage you to review the reports and studies available on our website.
The reports are within the Sewer and Water heading.
Reports & Studies | Osoyoos | Canada's warmest welcome
The public can also view the presentations provided at the Committee of the Whole meeting on June 27, 2023, for water information and July 24, 2023, for sewer information.
Agendas, Minutes & Videos | Osoyoos | Canada's warmest welcome
There is also more information pertaining to water by clicking on the link below, scrolling to the bottom of the page, and clicking on Water Smart Osoyoos.
Homepage | Osoyoos | Canada's warmest welcome
- Borrowing Costs: There are projected projects within the Five-year Financial Plan that will require borrowing and may or may not proceed. The required reserves and significant risks associated with the capital plans (i.e. did not incorporate funding for the Agricultural Irrigation System, no inflationary increases incorporated in the plan, and simply not incorporating costs to replace smaller water lines) exemplify the need for reserves which, in effect, the funding is going towards.
- Main Street Beautification: The funding for Main Street beautification includes grants, which could be directed to other projects. If they choose to do so, one of the ramifications is that “Town” grant funding would be used to subsidize users of the utilities outside of the Town’s boundaries. In effect, Town taxpayers would subsidize non-Town property owners by nearly $400K (based on rural accounts as a percentage of the total) if all grant funds were reassigned.
- Planning Documents: Various planning documents can be delayed. Delaying some could impact grant opportunities. It could also delay projects, which will ultimately cost more. For example, the Town recently purchased the land that is used as the boat trailer parking lot. Purchasing the lot 10-15 years ago would have likely cost taxpayers significantly less, potentially even 50% less. Looking at the cemetery budgeted expense, it could be delayed as there are likely 10 years before an expansion is required.
- Backup Generators: The use of portable generators to provide emergency power to our production wells, it is a possible approach and the feasibility will be looked at prior to a final solution.
We recognize the need for reliable emergency generators to address unforeseen power outages and emergencies. Administration is considering consolidating this procurement to allow us to take advantage of bulk purchasing benefits and ensure uniformity across all sites.
Although the cost of generators may be a relatively small item within the overall budget, their significance in ensuring uninterrupted services during emergencies cannot be overstated. We are committed to enhancing our emergency response capabilities.
- Communication Staff: Budgeting for communication staff is an investment in effective community engagement. We will explore flexible staffing solutions while ensuring optimal communication strategies. As part of the previous budget deliberations, Administration was to review the required duties and bring them back to Council. There are numerous “communications” related tasks that are required.
- Public Works Expenditures: Having vehicles for new positions or replacing old vehicles is standard business practice. Adjustments to the fleet are taking place. For example, in some cases, smaller sized trucks are replacing full sized. Relocating things like salt storage would reduce ground saturation and seepage potentially entering the ground aquifers.
- Tax Rate Communication: We acknowledge the need for clearer communication on the budgeting process. The budget process started earlier than normal this year for a couple of reasons. The first is that it was anticipated that the increase would be significant due to the new information that was prepared and presented to Council through the water and sewer plans. Passing a budget early, 4-5 months ahead of schedule, was intended to provide property owners additional time to prepare for the increase.
Passing a budget earlier than normal would also enable Administration to issue RFPs/contracts earlier than other municipalities, providing a greater chance of a more competitive bid process. We were hoping for savings in the 10ks to 100Ks.
Those on the monthly payment plan were informed that their monthly payment amount would not cover 2024’s property tax bill based on the previously approved budget. Therefore, they could adjust their monthly payment if they chose to do so.
Communications on the budget process and decisions were communicated as follows:
We'd like to clarify the communication timeline leading up to the budget approval:
- August 3, September 7: Invitation to Special Open Budget/Capital Plan Meeting (Times Chronicle)
- August 11: Committee of the Whole Council Agenda Package for August 15, 2023 (website)
- August 29: Council Meeting Highlights for August 15, 2023 (website/eNews)
- August 31: Invitation to Special Open Budget/Capital Plan Meeting (eNews, website)
- September 8: Council Meeting Agenda Packages 12 and 14 (website)
- September 11: Council Meeting Agenda for September 12, 2023 (eNews)
- September 11: Council Meeting Agenda for September 14, 2023 (eNews)
- September 12: Correction Council Meeting Agenda for September 14, 2023 (eNews)
- October 6: Council Meeting Agenda Package for October 10 (website)
- October 10: Council Meeting Highlights for October 10, 2023 (eNews, website)
- October 20: Council Meeting Agenda Package for October 24 (website)
- October 23: Council Meeting Agenda for October 24, 2023 (eNews)
- October 27: Council Meeting Highlights for October 24, 2023 (eNews, website)
These communications were aimed at keeping residents informed about the budget process and providing opportunities for engagement. Additionally, all information related to the budget, including reports considered during the process, is available on the Town's website. All Council meetings are recorded, and all agendas and meeting minutes are available on the website.
We understand the importance of transparent and timely communication and encourage residents to subscribe to our eNews for regular updates on Town matters. You can subscribe here:
Subscribe to eNews | Osoyoos | Canada's warmest welcome
- Maple Street Property: The use of the Maple Street property for the water treatment plant is only a potential site. Depending on the type and size of plant required, various options will be considered before final approval.
In conclusion, we appreciate your feedback and are committed to addressing your concerns and ensuring that Council’s decisions are made with the best long-term interests of the community in mind.
Questions: Do the local hotels/motels charge customers a ‘resort fee’ which is paid to the town to cover the cost of infrastructure/wear and tear on the town? If so could that be increased as opposed to increased property taxes?
Answers: Thank you for taking the time to share your thoughts on the matter of accommodation taxes in the Town. We appreciate your engagement in the community and your concern for its well-being. Municipalities do not have the authority to apply an additional tax on tourists. Council, along with the other 13 “Resort Municipalities” in BC, are lobbying the provincial government to increase resort funding and provide additional flexibility with the existing resort municipality grants.
Your continued involvement is highly valued, and we encourage you to share any further insights or suggestions that contribute tour Town’s betterment.
Questions: As to deferring expenses to future years, it is clear from Schedule A to the 5 Year Financial Plan that the scope for doing so in a meaningful way is limited, as the Town is facing a similar need for annual funding well into the future. With this in mind, where possible I've biased my recommendations toward reducing or eliminating expenses, rather than deferring them.
Given the firestorm of heated negative comments about the budget, it begs the question of whether most of the protesters are even aware of the BC Municipal Property Tax Program?? Subject to certain qualifications, the program casts a pretty wide net for eligibility with (a) the Regular Program, open to persons 55+ or widow(ers) of any age; and (b) Families with Children Program who are supporting one or more children under the age of 18. I strongly recommend the Town immediately issue an informational advisory about these programs; repeating the advisory at the beginning of the public meeting. AttachmentAnswers: Thank you for your detailed feedback on the 2024 Budget and 5 Year Capital Plan documents. We appreciate your insights and are committed to addressing your concerns in a transparent and responsible manner.
Administration agrees that the capital plan should extend beyond five years. We are working towards incorporating a 10 Year Capital Plan that aligns with our long-term goals. It's important to note that while our water and sewer master plans extend to 100 years, the immediate focus is on the next 20 years.
Universal Water Metering (Pages 161, 162, and 166): We acknowledge your understanding of the necessity for water metering.
Regarding the discrepancies in projected costs for water metering, we apologize for any confusion. The $1.5 million that appears to be missing was actually budgeted in the 2023 fiscal year and is a carry forward to 2024.
Cost escalations, particularly in capital projects, have seen increases of 50-100% since the onset of the COVID-19 pandemic. All municipalities are experiencing similar cost increases and are delaying the projects due to the cost overruns.
Water Rate Amendments (Pages 141-143): Your suggestions for implementing a "Water Infrastructure Improvement Tax" and exploring alternative rate structures are appreciated. We will consider these proposals to address water conservation effectively while ensuring fairness and equity among residents and businesses. At this time, all residential and businesses within the Town are charged flat fees. There are no variable rates in use and is in the bylaw in case a situation arises that would require it. The rate structures have not been researched but will likely contain a flat fee as well as a variable rate. This will provide for a more evenly distributed user pay model.
It's important to note that municipalities do not have the authority to apply an additional tax on tourists. Council, along with the other 13 “Resort Municipalities” in BC, are lobbying the provincial government to increase resort funding and provide additional flexibility with the existing resort municipality grants.
Main Street Improvements (Page 54): We acknowledge the importance of prioritizing pedestrian safety in the Main Street Improvements project. Your recommendations will be taken into account as Council proceeds with the budget deliberations.
Harbour Key Drive Improvements (Page 55): Thank you for suggesting pedestrian safety measures on Harbour Key Drive. We will evaluate the feasibility of implementing such measures, considering existing business accesses and safety concerns.
Active Transportation Network Improvements (Page 60): The Active Transportation Plan identifies about $3.5M in developments. Council debated the identified projects on May 23, 2023. Council will debate this item and others during the budget deliberations.
Reduction in Consultancy Expenses: We appreciate your feedback on reducing consultancy expenses. Council will consider your comments during the budget deliberations.
Your feedback guides our decision-making process, and we remain committed to transparency and accountability in all our endeavors.
Questions: To Town of Osoyoos Mayor, Council and Staff:
Thank you for the opportunity to comment on the proposed five-year budget. My name is Martha Collins and I have lived in Osoyoos since May 2, 2005. There has been a lot of anger and fear surrounding this budget because the majority of citizens feel like they have been blind-sided by the proposed hike. There has also been an incredible amount of passion because people absolutely love the little town.
In September, we were given the opportunity to comment on your proposal when the hike was 12.7%. Clearly, you did not listen to the concerns of business owners and citizens who are still recovering financially after the pandemic, high interest rates and inflation. With people worried about their livelihoods, mortgages, businesses, and the schools there has been a tsunami of stress.
Town staff and legions of volunteers have built wonderful amenities and citizens are very concerned they may have to move away because they feel they can’t afford to stay. You have received many excellent suggestions in these comments that have been forwarded by many.
My suggestion is for Council and Staff to obtain assistance from the Ministry of Municipal Affairs who take a holistic approach to governance:
“The Ministry of Municipal Affairs helps make BC communities great places to live by taking leadership in supporting local governments, not-for-profit organizations and residents to build vibrant and healthy communities that are well-governed, liveable, safe and diverse as well as economically, socially and environmentally resilient.”
In obtaining assistance to create a reasonable and affordable budget that satisfies the town’s needs (and not wants) hopefully balance and peace can be returned to the town, stress can be mitigated and townsfolk can sleep better at night.
Sincerely Yours,
Martha Collins, DCAnswers: Thank you for expressing your concerns regarding the proposed budget for the Town of Osoyoos. We appreciate your feedback and the opportunity to address your points.
Firstly, we want to acknowledge the sentiments of anger, fear, and passion circulating within the community regarding the proposed budget. We understand the significance of financial stability, especially in light of recent economic challenges such as the pandemic, high interest rates, and inflation.
Regarding your suggestion for the Council and Staff to seek assistance from the Ministry of Municipal Affairs, we assure you that we are committed to exploring all avenues to ensure that the budget reflects the needs of the Town while considering the financial constraints our residents face. Council will consider the input received from citizens, including your suggestion, as we continue to refine the budget.
We’d like to provide clarification on the communication timeline leading up to the budget approval. As you mentioned, various channels, such as the Town's website and eNews, were utilized to inform residents about the budget process and provide opportunities for engagement. Additionally, all information related to the budget, including reports considered during the process, is readily available on the Town's website. We encourage residents to use these resources to stay informed about Town matters.
It's important to emphasize that transparent and timely communication is our priority, and we are constantly striving to improve in this regard. We urge residents to subscribe, using the link below, to our eNews for regular updates on Town matters.
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Furthermore, we want to provide more detailed information regarding tax comparisons. Despite the proposed increase, our taxes and utility fees have been kept lower than those of many other municipalities. Over the past decade, this has resulted in significant savings for our residents compared to neighboring areas and other resort municipalities.
For instance, when compared to the average residence up the valley, our residents have saved $1,250 per year. Over the past decade, this equates to a significant savings of $51 million, and over 20 years, it's a substantial $102 million. Similarly, compared to other resort municipalities, our residents pay, on average, $1,609 less, resulting in savings of $65.5 million over the past decade and $131 million over 20 years.
Although not available to all, we encourage seniors to explore options such as the Property Tax Deferment program offered by the Provincial Government. This program can provide relief to seniors facing financial constraints. They can contact the Property Tax Deferment program by calling 1-888-355-2700 or visiting their website at http://gov.bc.ca/propertytaxdeferment.
We are committed to working collaboratively with residents to address these issues and ensure that the budget reflects the community’s best interests.
Questions: To Mayor and Council:
I am sending this letter to address what I feel should be re-looked at in the budget.
I feel that the Town should not be building staff housing at a price of $1,600,000.00 because when they built the fire hall, they were never on top of things and by the time they looked at the doors that haven't worked since the beginning, it was too late to get them done under warranty. This is costing the taxpayers a lot of extra money. I also feel the amount of money being budgeted for the staff housing in the budget has been way underestimated. The $1.6 million is way too low for four units because most houses I have seen (single family) are costing a minimum of $1 million excluding the lot, so I don't know how you feel you can get four units for $1.6 million. I also don't think we should be supplying staff housing at taxpayers' expense. Everyone else that moves into Town has to find their own housing - why should Town staff be any different? I was told this staff housing does not apply to badly needed nurses and doctors because they are not staff employees, so what makes Town staff so special?
Also, re-doing roads that don't seem to have any issues to a layman (or non-Politician) should also be taken out of our budget. The two roads are Main Street and Harbour Key ($5.5 million). Are there not other ways to pay for non-essential roads, such as levees to the homeowners?
There are two other things I feel that could be taken out of the budget and put aside for a later day and these are the cemetery consultant review at $75,000.00 and sidewalk assessment at $30,000.00. I feel Town employees should be able to see what sidewalks need to be done without a $30,000.00 consultant fee.
There are a few parks, Meadowlark Playground, at $90,000.00, Kinsmen Park Playground Equipment Replacement at $125,000.00 and West Bench Pickleball Court at $250,000.00, which should be reassessed and maybe done one a year or not done at all.
Upgrading the irrigation throughout the Town - if it's working, why change it now at $275,000.00? This should be re-examined and maybe only the really old pipes changed and the newer pipes left alone until we can afford for them to be replaced at a later date.
Material storage and upgrades - If the old system has been working for the past many years, maybe it can be left and done at a later date when we are not looking at a 40% increase in taxes. This is being done according to the budget at $200,000.00.
For Desert Park, I don't feel it is the right time to spend $10,000.00 on squash courts, exterior doors at $20,000.00 and a roof at $80,000.00 until the building has been assessed for whatever upgrades it will need to meet today's building standards and fire code. It could end up costing us a ton of money or we may have to end up tearing it down in another couple of years.
With regard to the Roads and Pedestrian Movement Assessment Plan - $75,000.00, Assessment Management Plan for Town's Transportation Network - $200,000.00, and Active Transportation Network Improvements (neighbourhood bikeway facilities) - $75,000.00, can these not be combined into one consulting fee? Or moved down the road when we can afford to do them without a 40% tax increase? We can't afford to do these right now so why are we spending all this money on consultation fees at this time? Also, could not an Engineer or Transportation Expert be hired on staff to decrease the amount of money paid out on consulting fees?
If you actually held "open" meetings where the public could ask questions, this could have been settled a long time ago, back in September when the initial budge meeting was held.
Thank you for your consideration. Ron SargeantAnswers: Thank you for your detailed letter outlining your concerns regarding the Town's budget allocations and proposed projects. Your input is invaluable as we strive to make informed decisions that best serve the interests of our community. Below are the points brought up in your letter, and they are addressed by providing further context and clarification where necessary.
- Staff Housing: We appreciate your concerns regarding the proposed staff housing project. It's important to note that the decision to invest in staff housing arises from a multifaceted consideration of our Town's needs. Attracting and retaining skilled personnel, particularly in essential municipal roles, is crucial for maintaining the high quality of services our residents expect. There are also potential opportunities to partner with Interior Health, the School Board and potentially the RCMP. The current residence at 6227 – 97th Street presents challenges due to its deteriorating condition and significant repair requirements. Given the reverter clause on the property, we must explore viable long-term solutions. However, we share your commitment to fiscal responsibility and will thoroughly investigate all options, including potential revisions to the budget, during the 2025 budget deliberations.
- Road and Infrastructure Projects: Your concerns regarding the necessity of road projects, such as f Main Street and Harbour Key rehabilitation, are duly noted. These projects are essential for ensuring the safety, accessibility, and overall infrastructure resilience of our town. It's important to highlight that funding for such projects often relies on a combination of municipal budgets and external grants. We remain committed to exploring alternative funding sources and grant opportunities to alleviate the burden on taxpayers while addressing critical infrastructure needs.
- Parks and Recreation: Your feedback regarding park development and playground equipment replacement is appreciated. Enhancing our recreational facilities is vital for fostering community engagement, promoting active lifestyles, and attracting families to our Town. The proposed projects, such as the Southeast Meadowlark playground and the replacement of Kinsmen Park playground, have been carefully considered in alignment with our community's needs and priorities. However, Council will reassess the prioritization and timing of these projects to ensure fiscal prudence while meeting the evolving needs of our residents.
- Consulting Fees: We understand your concerns regarding allocating funds for consulting fees. While specialized expertise is often necessary for specific projects, we recognize the importance of optimizing resource utilization and minimizing costs wherever possible. We will carefully evaluate the necessity and timing of consulting services to ensure that taxpayer dollars are used efficiently and effectively. Additionally, we will explore opportunities to leverage internal expertise and collaborate with external partners to achieve our project objectives while minimizing reliance on consulting services.
- Public Engagement: Your suggestion for increased public engagement through open meetings is highly valued. Transparency and accountability are core principles of our governance, and we are committed to fostering meaningful dialogue with our community members. We will explore various avenues, including open forums and public consultations, to facilitate robust discussions and gather diverse perspectives on budgetary decisions and proposed projects.
The following is information taken from the budget documents.
Harbour Key: Rehabilitate the road surface and address the ongoing erosion of the road structure next to the lake. The project will depend on grant funding and will proceed should the Town successfully obtain a portion of the erosion costs through grant programs. $400,000.00 of the project cost is potentially grant eligible and would require a minimum $120,000.00 municipal contribution plus the $1.4 million for the rest of the project.
The Committee of the Whole identified Harbour Key at a March 14, 2023 meeting as being the next project to be addressed as part of the road rehabilitation program.
Reconstruct the section of Main Street from Park Place to the Bridge Deck to facilitate wider sidewalks, address movement concerns, and increase the tree canopy and availability for street furniture. This section of Main Street has the highest number of movement concerns due to failing concrete work. This section of work would start to frame the look of Main Street.
The cemetery is nearing its capacity. Determining the Town’s options as to legal obligations to provide and/or expansion options is an important step establishing a longer term strategy for the burial/mausoleum service. It will provide the Town of Osoyoos with a strategic document on proceeding with future burials/mausoleums once the existing land area is used up. It is estimated that less than 10 years will likely remain on the existing site.
To provide the municipality with a condition assessment of the sidewalks and walkways within the Town of Osoyoos to identify and repair any defects and hazards and to establish priorities for repairs in accordance with the resources available. The data and reports will be used to develop a Council approved sidewalk and walkway inspection policy and maintenance program that will need future funding.
Southeast Meadowlark playground will be completely fenced with benches onsite. This is a carry-forward project from 2020. This was discussed in the past and was forwarded for discussion in the 2021 and 2022 capital budgets. This project is being considered for 2024. The land identified at this site has increased as the adjacent property owners have dedicated more property to increase the park size. Administration has met with a few playground representatives who have provided a site plan and quote. Results from the Park Assessment Charrette will help with the progression of this project.
The Town has dedicated funding for parkland development, and this would be a great enhancement to attract younger families with children. We have been contacted by residents who are very interested in this development and would appreciate the project being completed ASAP.
The playground equipment at Kinsmen Park is getting unsafe, outdated and beyond its life expectancy. Administration received a quote for completely replacing of all equipment, including installation and rubber fall surfacing. The project will be eligible for a number of grants, but none of which are guaranteed. The park will be
accessible, safe, and up to date. In the past, we have been successful in obtaining several grants. Some of which paid entirely for rubber fall surfacing and accessible equipment. We will better understand all parks when we complete our asset management plan. The recreation facilities and parks asset management plan started in the fall of 2023.
PURPOSE/GOALS
Outdated, unsafe equipment and not accessible. The equipment is past its life expectancy and should be brought up to better standards.
At the 2022 budget planning session, Administration received a quote to resurface the outdoor pickleball courts. Council asked staff to get a further quote on redoing the courts instead of resurfacing them. The original quote to re-surface from Tomko was approximately $17,000 (this included keeping everything the same, preparing the surface, and painting), and the quote from Orca to redo the entire courts was approximately $230,000. This included accessible pathways, drainage, new sub-base and asphalt, re-orientation of the courts, and painting. Council approved a budget of $25,000. In preparing to follow through on the project for 2022, Administration followed up with Orca to obtain a new quote to re-surface and orient the courts in a North/South direction. This quote included the resurfacing and moving poles and fencing to separate the courts. Unfortunately, the new quote was over budget and came in at $100,000. Administration has consulted with the local Pickleball all Club, and they have well over 200 members year-round. They occupy the courts from 8 am – 12 pm \almost every day. They are constantly getting requests from their membership for more court time, whether at the Sonora Community Center, Desert Park, or outdoors at West Bench.
The expense is approximately half the cost to redo the entire court, according to the installer, and the life cycle can be incorporated for at least 10 years with regular maintenance. Depending on the extreme heat and weather, the fully restored courts may last longer but cannot guarantee a duration longer than 10 years.
Update 2023:
The local Pickleball Club has asked to postpone this project so they can fundraise and plan to replace the court surface rather than just doing an overlay. They have several fundraising activities in place and have targeted a fundraising goal of $30,000. The estimated cost of the new configuration is $250,000, leaving an additional $100,000 as a request for 2024.
Administration met with the Pickleball and Tennis Clubs to discuss options related to the use of the courts. Following this meeting, the Pickleball Club asked to be a delegation at the Community Services Advisory Committee meeting. They presented their plan, which included the $120,000 budget from 2022, their fundraising budget of
$30,000 and the additional request of $100,000 for the 2024 budget year. This would ensure that the courts would be completely done. During this meeting, the Club also asked about possibly using court # 3 on the tennis courts. They would like to expand and use that area to build 4 more courts. Another option was to expand towards the dog park to get an additional 2 courts. Results from the Park Assessment Charrette will help with the progression of this project and confirm the most suitable location. The Club’s goal would be to apply to Pickleball BC to host the provincials. One other aspect that was discussed had to do with accessing gaming grants. If the Town had a lease agreement with the club for the courts, they may be able to access grant funding. If the provincial completion was the goal and the Town leased the courts, gaming revenues could be 50 cent dollars. Ultimately, a potential of $250,000.
PURPOSE/GOALS (Why do we need this project)
Pickleball has been increasing in popularity for the last few years and shows no signs of slowing down. We have allocated 33 hours weekly at Sonora, and the Club has booked a portion of the outdoor courts every day. They constantly ask for more.
To provide the municipality with an overall integrated remote wireless irrigation system in parks, trails, and green spaces to reduce the Towns irrigation water usage and save on the amount of staff time working on the current system that is vulnerable to vandalism and breakage and requires heavy man hours to operate and make manual adjustments.
These upgrades include replacing obsolete controllers and all irrigation infrastructure that has been problematic due to its age.
ESTIMATED TIME FRAME FOR COMPLETION
This is a multi-year program with anticipated completion in 2029.
Operational Services is requesting $75,000 in years one (1) and two (2), $50,000 in years three (3) and four (4), and $25,000 in year five (5).
Construct a structure to store materials and other equipment out of the elements. Placement of a new structure at the Operational Services Yard to allow for the storage of winter salt and sand. The Town will also look to place excavation backfill materials such as sand, road base, and other related materials. The structure would also house soil, bark mulch, and other park maintenance materials.
The construction of the new storage structure will allow for the removal of salt/sand storage next to the childcare facility, and the salt being stored at the old Public Works building on Chickadee. It would provide a central location for all materials related to the Department’s operational activities.
The area within the structure will be paved, and any potential runoff from salts and other materials will be contained within the structure and piped to the sanitary sewer system. The Department will be looking for an additional $150,000.00 in 2024 to address further equipment storage needs.
The budget includes $25,000.00 for the removal of sand/salt storage area next to the Child Care Centre on 89th Street.
Desert Park Recreation building exterior door replacement.
Following our most current Fire Inspection, the building was not compliant on a number of items. One of the outstanding items was the exterior doors. We have replaced some of the doors in the past, but the doors need to be operational for fire purposes are not up to date. Doors have to be accessed from the outside and the inside for the Fire Department to enter the building and also for the public to be able to escape. We will replace only a select number of doors as we are not at capacity when the building is being used. This will allow us to be open to use the building and compliant.
Administration is in the process of completing an asset management plan for recreation facilities. The outcome of the asset management plan will provide a more detailed scenario of what is needed. The infrastructure strategy plan also identifies a
number of options that should be investigated in more detail. This could include combining services, amalgamating buildings to save on operating and maintenance costs, and looking at the cost benefits analysis of older buildings.
The project will not proceed until after a building assessment is completed and its asset management plan to ensure this project is cost effective in the long term to align with Council’s Infrastructure Strategy “Amalgamated buildings/facilities where possible to save costs which could include shared facilities with Oliver and others” and “Town owned facilities and services should be combined where it is fiscally responsible for doing so.”.
The squash courts at Desert Park are used throughout the year. There are dedicated patrons from the community who utilize it regularly. The courts are accessible with a membership. Members can bring drop-in participants who are supposed to pay onsite using a locked box. The courts themselves need work. The back panels can be replaced, and the floors must be repaired, sanded, and refinished.
PURPOSE/GOALS (Why do we need this project)
The courts are a hidden gem, and most users have been involved since the courts were built.
Enhancing the building with exterior doors and a new roof will make this activity more viable, and we can promote its use more efficiently. This would be another great activity that we can offer for programming and learning to play, rather than just the current drop in use.
The asset management program being conducted for recreation facilities would help identify what needs to be completed and when it needs to be completed. The courts have had only minor repairs over the last 10+ years. The Infrastructure Strategy for recreation facilities should also be part of how this project proceeds. Evaluating the condition of the building and the services that are offered, along with the operational and capital project costs, would determine how to proceed with this project.
Project will not proceed until after a building assessment is completed and its’ asset management plan to ensure this project is cost effective in the long term to align with Council’s Infrastructure Strategy “Amalgamated buildings/facilities where possible to save costs which include shared facilities with Oliver and others” and “Town owned facilities and services should be combined where it is fiscally responsible to do so
Desert Park Recreation building roof replacement.
The current roof is in dire need of repairs. Administration has completed several quick fixes over the last few years, but the roof needs to be replaced. The building continues to leak, and if it isn’t completed, the building should be de-commissioned and closed permanently. If approved, this project should be completed as soon as possible.
The completion of the asset management program for recreation facilities would also mandate this project. As per the infrastructure strategy, this project should also be investigated for cost savings related to the maintenance and operations of a facility that is not being staffed.
The project will not proceed until after a building assessment is completed and its asset management plan to ensure this project is cost-effective in the long term to align with Council’s infrastructure Strategy – “Amalgamate buildings/facilities where possible to save costs which could include shared facilities with Oliver and others” and “Town owned facilities and services should be combined where it is fiscally responsible to do so.”
This assessment was identified as part of the development of the Active Transportation Network Planning and would be a document that will allow better discussion and planning for active transportation network implementation and
engagement with the Ministry of Transportation and Infrastructure on pedestrian crossings.
To provide the municipality with an overall Pedestrian movement assessment, this data will be collected to provide the town with recommendations within the Town of Osoyoos to increase public safety and identify locations that may need infrastructure upgrades to allow the safe passage of pedestrians on roadways that have marked crosswalks and traffic crossings.
Pedestrian crossings and areas allowing pedestrian movement through town may not be up to current municipal safety standards and could pose a risk to public safety.
Provide neighborhood bikeway facilities (outlined as quick wins) as identified in the December 2022 Active Transportation Network Plan.
To start the transition to active transportation within the community. The Committee of the Whole identified these projects at the May 23, 2023 meeting.
To create a Master plan and an accompanying Asset Management Plan for the Town’s Transportation Network, roads, sidewalks, and other related infrastructure. The project will address the following for the community:
Master Plan
o Assess Present and Future Requirements
o Identify and Prioritize Capital Improvement Projects
Asset Management
o Review existing infrastructure
o Assess life spans
o Identify replacement schedules
The Master Plan and the Asset Management Plan will provide funding-related information to achieve the specific goals identified in each plan.
Master Plan
Many municipalities undertake Transportation Master Plans (TMPs) to define their long-term transportation objectives to supplement transportation needs identified through their Official Plan development process. A Transportation Master Plan integrates existing and future land-use planning and transportation infrastructure planning with the principles of environmental assessment planning.
1 Asset Management
Asset management helps communities manage municipal infrastructure assets and make better investment decisions. It also helps you reduce risks to provide reliable and affordable services and a high quality of life to the community.
2 These pieces of infrastructure have a defined service life. As these assets age and deteriorate, the issue that municipalities are grappling with is how to manage them in such a way as to ensure that the entire service life is reached and to have in place a mechanism in place to enable their replacement. The term asset management is defined as “the application of sound technical, social, and economic principles that
considers users’ present and future needs of users, and the service from the asset’s service”.
3 The Committee of the Whole requested that a Transportation Master Plan be considered at the March 14, 2023, meeting.
POTENTIAL IMPACTS IF PROJECT NOT APPROVED
The Town will continue to address capital renewal and asset management ineffectively and may further jeopardize our ability to apply for and be successful on federal and provincial grant funding.
Questions: Dear Council As I see it, Osoyoos is a rather unique BC small town in that its population fluctuates greatly every year. The population of 5500 permanent residents is supplemented by an estimated 300,000+ annual visitors whose stays are primarily concentrated throughout the summer season. The percentage variation must rank among the largest seasonal growth in the province and/or country.
Most infrastructure projects would need to account for the high end of this population variation. The $6.8 million needed for projects related to wastewater management and more than $15 million for water system infrastructure projects are to a large extent influenced by population. Considering these issues, I feel council should look for additional ways share the expenses with visitors and other non-residents of Osoyoos. Regards, James HoggAnswers: Thank you for expressing your concerns regarding the proposed budget for the Town of Osoyoos. We appreciate your engagement and share your desire to ensure that our community remains affordable and accessible for residents and businesses alike.
You rightly pointed out the unique nature of Osoyoos as a small town with a fluctuating population, heavily influenced by the influx of over 300,000 annual visitors during the summer season. This seasonal variation presents significant challenges, particularly in planning and funding infrastructure projects.
The proposed budget reflects the need to address these challenges, with substantial allocations for vital infrastructure projects. We recognize that population fluctuations influence of some of these expenses, and we are committed to finding equitable solutions to share the financial burden.
While municipalities do not have the authority to impose additional taxes on tourists, Council is actively advocating for increased resort funding and additional flexibility with existing grants from the provincial government. Collaborating with the other 13 "Resort Municipalities," we aim to secure resources to help alleviate some of the financial pressures on our community due to tourism.
Your input is invaluable as we work towards finding sustainable solutions that balance the needs of residents, businesses, and visitors.
Questions: The municipality of the Town of Osoyoos, British Columbia, is a “case study” of “systemic government failure in Canada's western democracy’s political-economic government system, the local and global ethical responsibility of tenured faculty and our universities UBC et al., and the oldest academic and political methods to avoid responsibility not to answer sort of a democratic failure! Allowing development to outstrip the infrastructure, sewer, and potable water to deal with the issues forcing the Town to a sudden 39% step increase in property tax and utility rates hikes, causing anxiety for lower-income property owners and renters and public outcry! It is a symptom of systemic government failure, so solve the root cause! Attachment
Answers: Thank you for bringing your concerns regarding the proposed budget for the Town of Osoyoos to our attention. We appreciate your thoughtful analysis of the systemic issues facing not only our municipality but also the broader political-economic landscape of Canada. Your letter highlights the interconnectedness of governance, economic development, and societal well-being and underscores the importance of addressing root causes rather than merely symptoms.
Indeed, the challenges posed by rapid development outpacing infrastructure growth are significant, particularly as they lead to sudden increases in property taxes and utility rates, causing distress among lower-income property owners and renters. Your insights into the fundamental principles of Canada's political-economic system, and its historical foundations and philosophical underpinnings are valuable contributions to the ongoing dialogue about governance and societal progress.
We acknowledge the imperative for a robust educational curriculum that fosters a deep understanding of democratic principles, economic systems, and civic responsibility among citizens, particularly the younger generation. As you rightly point out, an informed electorate is essential for the functioning of a healthy democracy.
Furthermore, your emphasis on the role of research institutions, such as the University of British Columbia (UBC), in producing knowledge that informs policymaking and societal progress is well taken. Interdisciplinary research initiatives, such as the International Institute for Sustainable Regional Economies (IISRE), offer promising avenues for addressing complex challenges through collaborative, evidence-based approaches.
In response to your concerns about the municipality's taxation system and its impact on economic development and social satisfaction, we assure you that your feedback will be considered as part of our ongoing efforts to improve governance and address the needs of our community. We are committed to fostering transparency, accountability, and open dialogue in our decision-making processes.
We share your commitment to seeking solutions grounded in rigorous research, interdisciplinary collaboration, and a deep understanding of our society’s complexities.
Questions: To the Mayor and members of council,
We would like to record our opposition to the proposed Tax, Water and Sewer rates published for Osoyoos residents. We oppose the 2024 Budget and the Five year financial plan. We cannot attend the Special Open Meeting January 16th meeting and are therefore sending this email to voice our opposition.
The tax increase is well above any normal rate of inflation. It is also well above any other municipality in BC. I am not sure about any of you personally, but can you afford another 2 - 3000.00 a year of taxes? That is what the proposed rate would do to us personally.
There are other smaller municipalities such as ours, that have had similar problems with water and sewer and they have secured large provincial and federal government grants to assist with funding the replacement of current water and sewer systems. Also federal loans at lower interest rates should be available for these needs. We all understand the need for the upgrades to the current infrastructure, but at a time when the cost of living is already increasing at a high rate, we feel that there needs to be more research done before going ahead with the current budget. It also needs to be done in stages to make it affordable.
Osoyoos is made up of a mixed population of young families, working individuals and a high portion of retired people. Some of these people are living on fixed incomes or struggling to make ends meet with young families and an ever increasing cost of living. The tourist population in the summers does bring in revenue to our town, but it is the residents and businesses that are the heart and soul of our community. We really do not want to push these people away. Without the full time residents and businesses, there would not be a town for tourists to come to.
There has been a substantial amount of development in Osoyoos in the last 20 years. Many more residents added to the population. This is something that should have been looked at when developments were being approved with the increasing needs of extra water and sewer needed for these developments.
We know that when there is a crisis, people need to work together, and not against each other. We do not feel that the present council is doing this with its people at this time. You were all elected to be a voice for the residents of this town.
Please consider holding off on the tax increase until the budget is redone, and other options looked at with the lives of the permanent citizens and businesses of the town of Osoyoos front and center.
We love living in our town and do not want to be forced to retire elsewhere. Regards, Ben and Anita Hendriks 5227 Lakeshore DriveAnswers: Thank you for expressing your concerns regarding the proposed budget for the Town of Osoyoos. We appreciate your engagement and willingness to voice your opposition, even if you couldn't attend the Special Open meeting in person.
We understand your concerns regarding the proposed tax, water, and sewer rate increases. It is a significant consideration, particularly for residents on fixed incomes or facing financial constraints. The proposed increases have been carefully evaluated in light of the Town's current financial needs and future sustainability. However, your feedback underscores the importance of balancing these needs with the affordability of our residents.
It's important to recognize that our taxes and utility fees have been kept lower than those of many other municipalities. Over the past decade, we have maintained a lower cost of living perspective for our residents compared to neighboring areas. For instance, when compared to the average residence up the valley, our residents have saved $1,250 per year. Over the past decade, this equates to a significant savings of $51 million, and over 20 years, it's a substantial $102 million. Similarly, compared to other resort municipalities, our residents pay, on average, $1,609 less, resulting in savings of $65.5 million over the past decade and $131 million over 20 years.
Regarding your suggestion to seek provincial and federal grants or loans for infrastructure upgrades, rest assured that we are actively exploring all available avenues for funding. We recognize the importance of upgrading our infrastructure while ensuring the financial burden is distributed fairly and reasonably. Like other municipalities in British Columbia, we borrow funds from the BC Government through the Municipal Finance Authority, which provides preferential borrowing rates.
Furthermore, as you may not have heard, the Town secured a substantial grant of $9 million from the Provincial Government last year. This grant funding underscores the importance of our commitment to sustainable water management practices and alleviates some of the financial burden associated with the water plant project.
Although not available to all, we encourage seniors to expore options such as the Property Tax Deferment program offered by the Provincial Government. This program can provide relief to seniors facing financial constraints. They can contact the Property Tax Deferment program by call 1-888-355-2700 or visiting their website at http://gov.bc.ca/propertytaxdeferment.
In light of the concerns voiced by many residents, Council will carefully reconsider the proposed tax increase and explore alternative approaches to address the Town's financial needs. We share your love for Osoyoos and are committed to ensuring that it remains a place where residents can thrive, and businesses can prosper.
Questions: I am in support of water metering. They are required if we are to show the Province and the Feds that we are serious about conserving water and thus able to qualify for infrastructure
grants. The old adage ' You can not manage what you can not measure ' applies here.
Oliver saved 40% in their overall water use by implementing water metering. I liked the one comment where it was suggested that there should be an escalating fee structure for water useage beyond a fair range. Water is a precious resource. Without it, Osoyoos would not exist. Blaming and personal attacks are counterproductive and destructive of community goodwill in a situation like this. The fact is, we are in an infrastructure deficit. We have to find a fair, effective and timely way to address this shortfall. The website https://www.watersmartosoyoos.ca/ is an excellent communication tool. The
video on the site is very well done. Why can't we budget for spare pumps and motors so that we have them on hand in the event of a failure? This is common practice in mission critical infrastructure installations We have a great opportunity to turn this around. Get ourselves back on solid financial footing while upgrading and repairing our water and sewage system. I am very thankful for the courage, tenacity and hard work that our current council, administration and staff have put into addressing this difficult, but solvable, challenge. Thank You, Robert Abbott and Felcia TaylorAnswers: Thank you for your feedback and support regarding the proposed budget, particularly regarding water metering and infrastructure upgrades. We appreciate your recognition of the importance of water conservation and the need to demonstrate our commitment to it to secure grants for infrastructure improvements.
As you rightly pointed out, water metering is essential for effective water management. The success seen in Oliver serves as a compelling example of the positive impact metering can have on reducing overall water usage. We agree that implementing an escalating fee structure for excessive water usage is a proactive step in promoting responsible water consumption.
Water is a precious resource, and safeguarding it is crucial for the sustainability of our community. We acknowledge the importance of maintaining a constructive dialogue and fostering goodwill among residents. Blame and personal attacks only hinder progress toward finding viable solutions to our infrastructure challenges.
Regarding your suggestion about budgeting for spare pumps and motors, we recognize the merit of ensuring the reliability of our infrastructure. This option would require the purchase of six distinct pumps and motors and the storage of said pumps and motors to provide the necessary redundancy, as none of the pumps or motors are interchangeable. We agree that this is common practice for critical infrastructure, but the storage requirements would be extensive with all our wells being critical infrastructure.
We are pleased to hear that you find our communication efforts, particularly through the watersmartosoyoos.ca website and accompanying video, effective. We will continue to utilize these channels to keep residents informed and engaged in our initiatives.
Lastly, we are grateful for your recognition of the dedication and hard work demonstrated by our Council, Administration, and staff in addressing the challenges we face. With your continued support and collaboration, we can overcome these obstacles and ensure a sustainable future for Osoyoos.
Questions: When it comes to tax hikes for a municipality, once it gets over 5% it draws concerns in the community. We are seeing concern in Toronto where taxes are going up over 10%. A tax increase of 39% is going to have devasting results. The business and commercial tax is higher than the home rates and that could mean cutting some jobs or even losing some businesses and it sends out a negative message to potential investors in our community. Meanwhile we have water and sewage corrections to undertake and people with the knowledge of what needs to be done and we also have the area on the west bench to locate what is needed in the form of an up-to-date sewage treatment plant that goes to stage 2 which means that the treated effluent can be disposed on land. I do not have figures, but Osoyoos Lake appears to have enough phosphates that there can at times in hot weather be some unpleasant odours. We need to protect the Lake which means an up-to-date sewage system and water system for everyone on the Valley floor from the head of the Lake to the Border. The Osoyoos Indian Band talked about the possibility of a casino just as covid began 4 years ago. Are they still interested in that possibility? Discussion should take place to find out their needs so that they can be included in the plan. A casino can also generate jobs and would certainly fit into our resort community image and the Osoyoos Indian Band along with government approval could designate a small percentage of casino money to go to our sewer and water environment around the Lake. The Town should consider taking this up with the Municipal Affairs and Ministry of the Environment to look at solutions that are affordable to the residents.
Answers: As a former Mayor deeply invested in the well-being of our community, we appreciate your dedication to communicating positive messages during this challenging time. Your insights and advocacy are invaluable in fostering a sense of unity and understanding among our residents.
In acknowledging the concerns raised regarding the proposed tax hike, we share your commitment to maintaining a thriving and sustainable community. Your perspective as a former mayor highlights the importance of balancing fiscal responsibility with the essential needs of our Town.
We recognize the urgency of addressing water and sewage infrastructure issues and protecting Osoyoos Lake. Your understanding of these matters adds weight to our efforts to prioritize these crucial projects.
Additionally, your suggestion to explore the potential benefits of a casino in collaboration with the Osoyoos Indian Band underscores the importance of seeking innovative solutions to support our local economy and infrastructure development.
We are grateful for your continued support and advocacy, and we are committed to working with you and other community stakeholders to address these challenges and build a prosperous future for Osoyoos. Together, we can overcome obstacles and create positive change for the benefit of all residents.
Questions: 1. Maintenance
- Preventative maintenance schedules would have been supplied by installers or from engineers and recommended to do to get longest life out of an asset.
- Are they being followed?
- If not; When did it stop, Who stopped it, Why was it stopped
- When was the last time a cell was cleaned and how often are they recommended to be cleaned
- I believe its been over 5+ years (2018 cell 3 was done) since a cells has been cleaned and not sure when the other two have been cleaned
- cell 1 was cleaned before cell 3 so that one is sitting at 7+ since its been cleaned
- cell 2 I am unsure when it was cleaned but I am guessing 10+ years (this cell is full and will be flowing into cell 3 which has been cleaned)
- so from what I am seeing is that we are running at under 60% on our sewer system right now with lack of maintenance
- Main lift pumps for the sewer have they been serviced as per recommendation by installers (Merles)
- What is the reason over the last couple years that the sewer and water status worsened.... is there a reason for that because something would have had to change to see this big of change in the systems
- Have we looked into adding oxidizer in the beginning of sewer system where the sewer isn't flowing fast (moving sewer doesn't smell like stagnant sewer) to start the processes of eliminating odours
- Who is doing meter pit repairs for damaged meters and pits (I have found 10+ around town that are damaged)
- Water flushing program is it being followed?
- Have we looked into treating individual wells instead of having one common treatment plant since wells aren't located close to each other
- Generators for wells
- Can they be installed over 10 years instead of all at one time (we haven't had generators every)
Answers: Thank you for your inquiry regarding our preventative maintenance practices and the adherence to recommended schedules for the longevity of our municipal assets. appreciate your interest in ensuring the best practices are followed for the benefit of the community.
In Osoyoos, we take the maintenance of our infrastructure seriously, recognizing the importance of long-term preservation of assets. Currently, our Town employs qualified operators, including a Journeyman Millwright, Welder, and Plumber, who bring valuable expertise to the maintenance team. We have included two additional operators in the 2024 budget to ensure our maintenance objectives are met.
1. Maintenance
a. Preventative maintenance schedules would have been supplied by installers or engineers and recommended to get the longest life out of an asset.
i. Are they being followed?
ii If not, When did it stop, Who stopped it, and Why was it stopped?
To address your specific concerns:
- Preventative Maintenance Schedules: Preventative maintenance schedules are in place and have been established over the past five years in collaboration with installers and engineers. These schedules are designed to maximize the lifespan of our assets and ensure their optimal functionality.
- Adherence to Schedules: We continue to build the necessary team to address the required maintenance schedules and hope that over the next 5 to 10 years, we can move from a reactive model to a proactive model, allowing us to proactively address any potential issues and extend the life of our assets, is contributing to the overall sustainability of our community.
- Monitoring and Oversight: We have established a robust monitoring and oversight system to ensure continuous adherence to preventative maintenance schedules. Our qualified operators, along with the journeyman millwright, welder, and plumber, are responsible for executing these schedules and promptly addressing any deviations or issues that may arise.
We would be happy to provide additional details if there are specific concerns or if you require more detailed information about a particular asset. Transparency and open communication are vital in addressing community concerns, and we are committed to ensuring that our residents are well-informed about our maintenance practices.
Thank you for your continued interest in the well-being of our community.
When was the last time a cell was cleaned, and how often are they recommended to be cleaned?
b. When was the last time a cell was cleaned and how often are they recommended to be cleaned?
- I believe it’s been over 5+ years (2018 cell 3 was done) since a cell has been cleaned and not sure when the other two have been cleaned.
- Cell 1 was cleaned before cell 3 so that one is sitting at 7+ since it’s been cleaned.
- Cell 2 I am unsure when it was cleaned but I am guessing 10+ years (this cell is full and will be flowing into cell 3 which has been cleaned)
Thank you for your ongoing interest in the maintenance and functionality of our Wastewater Treatment Facilities. We would like to provide you with an update on recent activities regarding the dredging of cell #1, #2 and #3.
In 2023, we undertook the dredging of Cells #2 and #3 to address the buildup of solids in the cells to ensure the optimal performance of our wastewater treatment system. Dredging is necessary to remove accumulated sediments and debris, maintaining the efficiency of the lagoons. Further, Cell # 1 was cleaned in 2021, and the aeration equipment was serviced.
It is important to note that, under ideal conditions where a lagoon system is functioning correctly, dredging may only be required approximately every 20 years. However, factors such as increased wastewater loads, changes in industrial or residential activities, or variations in environmental conditions can influence the frequency of dredging.
By conducting regular dredging activities, we aim to extend the lifespan of our lagoons and uphold the highest standards in wastewater treatment possible with our current setup. Our goal is to mitigate potential issues before they arise and ensure the continued protection of Osoyoos Lake and the surrounding environment.
We remain committed to transparent communication regarding the maintenance of our infrastructure. If you have any further questions or if there are specific aspects you would like more information on, please feel free to reach out.
- What is the reason over the last couple of years that the sewer and water status worsened.... is there a reason for that because something would have had to change to see this big of change in the systems?
b. Have we looked into adding oxidizer in the beginning of sewer system where the sewer isn't flowing fast (moving sewer doesn't smell like stagnant sewer) to start the processes of eliminating odours?
Thank you for bringing your concerns about the recent changes in the sewer and water systems to our attention. We appreciate your vigilance and share your commitment to maintaining the highest standards in our community's infrastructure.
One aspect worth noting is the addition of chlorine as a residual in our water treatment process. While chlorine is crucial for controlling bacterial growth and ensuring water safety, it can also lead to the oxidation of manganese and iron, potentially affecting water quality. We are actively reviewing our water treatment protocols to strike a balance between disinfection requirements and minimizing the impact on water quality.
We are exploring various measures to enhance odor control regarding the sewer system. Your suggestion of adding an oxidizer at the beginning of the sewer system, especially in areas where the flow is slower, is a thoughtful proposal and may be investigated further.
- Who is doing meter pit repairs for damaged meters and pits (I have found 10+ around town that are damaged)?
Thank you for bringing your concerns regarding damaged meter pits to our attention. We appreciate your diligence in observing and reporting issues within the community.
It's important to clarify that the responsibility for maintaining and repairing meter pits falls under the homeowners' purview once installed. The Town’s Bylaw dictates that homeowners are responsible for the upkeep and repairs of the meter pits for their property.
We understand that there may be instances where meter pits are damaged, and we encourage residents to promptly address such issues to ensure accurate meter readings and the proper functioning of the water supply system.
As a municipality, we face challenges in allocating resources and funding to maintain all infrastructure to the standards we would ideally like. Unfortunately, , we must prioritize essential services and critical infrastructure needs due to limited staff and financial constraints.
a. Water flushing program is it being followed?
Thank you for your inquiry regarding our water flushing program, and we appreciate your interest in the ongoing efforts to maintain water quality within our community. We are pleased to provide you with an update on our current flushing practices.
Traditionally, our water flushing program has included the periodic flushing of dead ends, a practice that has been consistently implemented over the years. However, we will be enhancing our water flushing procedures by introducing a comprehensive assessment of unidirectional flushing.
Unlike in the past, where unidirectional flushing was not a standard practice, we are now actively evaluating the benefits of this method to improve water quality and system efficiency. Unidirectional flushing is recognized for its effectiveness in removing sediments, ensuring optimal water flow, and maintaining the overall integrity of our water distribution system.
- Have we looked into treating individual wells instead of having one common treatment plant since wells aren't located close to each other?
In response to your question, we explored the possibility of individual well treatment to address specific water chemistry concerns. However, after careful consideration, it was determined that this approach was not cost-effective for our community.
Treating each well's unique chemistry would involve complex and customized treatment solutions, significantly increasing operational and maintenance costs. Additionally, it would not be conducive to efficiently managing our water supply system. The approach we have traditionally employed involves blending the water from multiple wells to achieve a balanced and consistent water quality throughout the distribution system.
We remain committed to ensuring the safety and quality of our water supply and continuously explore cost-effective and sustainable solutions.
a. Generators for wells
- Can they be installed over 10 years instead of all at one time (we haven't had generators every)
Thank you for bringing up the important matter of emergency generators for our municipality. Your concern for emergency preparedness aligns with our commitment to ensuring the safety and well-being of our community.
We recognize the need for reliable emergency generators to address unforeseen power outages and emergencies. After careful consideration, we agree that purchasing all the generators at once would indeed be the most cost-effective approach. Consolidating this procurement allows us to take advantage of bulk purchasing benefits and ensures uniformity across all sites.
- Preventative maintenance schedules would have been supplied by installers or from engineers and recommended to do to get longest life out of an asset.
Presented at January 16, Special Open Meeting
Thank you for the feedback on the budget for the Town of Osoyoos. We appreciate your engagement and commitment to ensuring that our community thrives.
- Private Public Partnerships (PPPs): We acknowledge the suggestion to explore Private Public Partnerships as a potential avenue for addressing various community needs. The concept of PPPs can offer opportunities for innovation and efficiency in delivering public services and infrastructure projects but has also resulted in negative outcomes. We will consider this suggestion as we continue to evaluate our options for meeting the needs of our growing community.
- Dialogue between Council and the Community: We recognize the importance of fostering open and transparent communication between Council and the community. We encourage residents to subscribe to our eNews for regular updates on town matters. You can subscribe here.
https://www.osoyoos.ca/community/news-alerts/subscribe-enews
- Creation of New Council Committees: The suggestion to establish two new Council Committees, specifically a Financial Taskforce and a Drinking Water Taskforce, has been noted.
Once again, we would like to express our gratitude to all who have contributed to the budget discussion. Your feedback helps us make informed decisions that best serve the interests of our community. We remain dedicated to working collaboratively with residents to build a prosperous and sustainable future for the Town of Osoyoos.
Thank you for bringing your concerns regarding the budget and the condition of our water system. We understand the importance of ensuring our water infrastructure’s reliability and efficiency while managing financial resources responsibly.
We would like to address the comments you provided:
- Review of the True Engineering Report: This report highlights significant concerns regarding the water system operating at or beyond capacity. Identifying these issues is crucial for understanding the scope of our challenges. We have a portable water treatment test trailer situated at one of our wells, which will provide the information required on the next steps from a water treatment plant design perspective.
- Prioritizing Water System Maintenance: Administration agrees that it is imperative that we prioritize the maintenance and enhancement of our water system infrastructure. Neglecting these essential maintenance tasks can lead to more significant problems in the future, both in terms of service interruptions and financial costs.
We want to assure you that we are committed to finding solutions that balance the need for infrastructure maintenance with our budgetary constraints.
Thank you for bringing your concerns regarding the Town budget to our attention. We appreciate your engagement and understand the importance of addressing the needs and priorities of all community members.
- Options for Seniors: We also want to highlight options available to seniors facing financial constraints, such as the Property Tax Deferment program offered by the Provincial Government. This program can provide relief and assistance to eligible seniors. We encourage seniors to explore this option by contacting the Property Tax Deferment program at 1-888-355-2700 or visiting their website at http://gov.bc.ca/propertytaxdeferment.
- Affordability Issues: Affordability is a significant concern, and we are committed to maintaining a balance between providing necessary services and managing costs. To address affordability issues, we seek opportunities to optimize our budget allocation, enhance operational efficiency, and explore alternative funding sources. Moreover, we are open to feedback from the community on specific areas where cost-saving measures can be implemented without compromising service quality.
Over the past decade, we have maintained a lower cost of living perspective for our residents compared to neighboring areas. For instance, compared to the average residence up the valley, our residents have saved $1,250 per year. Over the past decade, this equates to a significant savings of $51 million, and over 20 years, it's a substantial $102 million. Similarly, compared to other resort municipalities, our residents pay, on average, $1,609 less, resulting in savings of $65.5 million over the past decade and $131 million over 20 years.
- Infrastructure Priorities and Taxation: Infrastructure maintenance and development are critical for our community’s long-term sustainability and growth. While we understand the need to address infrastructure issues, we are equally mindful of the impact of tax increases on residents, particularly during challenging economic times. As we plan for infrastructure projects, we are committed to ensuring transparency and accountability in budget allocation. We will strive to minimize the tax burden on residents by leveraging available grants and prioritizing projects based on their urgency and impact.
Your input is invaluable as we work towards creating a budget that reflects the needs and concerns of the community.
Thank you for presenting your concerns regarding the Town's budget. We value your input and take community feedback seriously. As a long-time resident since 1973, your perspective is invaluable in shaping the decisions we make for the betterment of Osoyoos.
Regarding your first concern about the $30,000 allocated for the Sidewalk Assessment project, we understand your hesitation and appreciate your desire for transparency. The Sidewalk Assessment is a crucial initiative to evaluate the condition of our Town's sidewalks to ensure the safety and accessibility of pedestrian pathways. Over time, sidewalks deteriorate due to various factors such as weathering and usage, and it is imperative to assess their condition periodically to prioritize maintenance and repairs. This assessment helps us identify areas needing immediate attention, ultimately enhancing the safety and usability of our town's infrastructure for all residents. We are committed to ensuring fiscal responsibility and will provide detailed reports on the progress and outcomes of the Sidewalk Assessment project.
Regarding your suggestion to contract out the waterworks from the Town into its own business with its own Board of Directors, we appreciate your innovative thinking and concern for efficient governance. However, it's essential to consider that the provision of water services is a fundamental responsibility of local government, ensuring access to clean and reliable water for all residents. By keeping water works within the Town Administration and Council, we can maintain direct accountability to the community and ensure that decisions regarding water management align with the best interests of Osoyoos residents. We continuously seek ways to improve service delivery and are open to exploring alternative models that may enhance efficiency without compromising the quality or accessibility of our water services. Your suggestion will be duly noted for future discussions on optimizing our operational strategies.
In conclusion, your feedback is vital in helping us make informed decisions that benefit the entire community.
We appreciate your valuable insight and dedicated service as a former Council member.
We share your concerns regarding the Town's budget and its impact on our community. It has always been our priority to ensure that the needs of our citizens are met in a fiscally responsible manner.
Over the past decade, we have diligently worked to maintain a lower cost of living perspective for our residents compared to neighboring areas. For instance, our residents have saved $1,250 per year compared to the average residence up the valley. This significant saving of $51 million over the past decade and $102 million over 20 years underscores our commitment to financial prudence.
Similarly, compared to other resort municipalities, our residents pay, on average, $1,609 less. This translates to savings of $65.5 million over the past decade and an impressive $131 million over 20 years.
Unfortunately, past decisions to keep taxes and utilities low have left the community with a significant infrastructure deficit.
We recognize that budget concerns are legitimate and demand our attention. Rest assured, we will continue to work diligently to ensure that our Town remains financially sustainable while meeting the diverse needs of our community.
Response provided in written response area
We appreciate your engagement and feedback regarding the budget concerns raised. Your input is invaluable as Council strives to make decisions that best serve the needs of our community. We understand the importance of fiscal responsibility and ensuring that taxpayer dollars are used efficiently and effectively. Here are our responses to the concerns raised:
- Increase in the Number of Bylaw Enforcement Officers: It has come to our attention that there is a misconception regarding an increase in the number of Bylaw Officers in the proposed budget. We want to clarify that there is no proposed increase to the number of Bylaw Officers in the current budget plan. Any changes to staffing levels undergo thorough evaluation and consideration of community needs, resource availability, and budget constraints.
- Council Meeting Schedule: We acknowledge the request to move Council meetings from the afternoon to evening sessions. While we understand the desire for greater accessibility, scheduling considerations such as staff availability, logistical constraints, and public participation are considered. Council has directed Administration to review the option of evening meetings, which will be done over the next few weeks and presented to Council for their consideration.
- Taxation of Out-of-Town Visitors: Municipalities do not have the authority to apply an additional tax on tourists. Council, along with the other 13 “Resort Municipalities” in BC, are lobbying the provincial government to increase resort funding and provide additional flexibility with the existing resort municipality grants.
- Water Tax for Visitors Staying at Hotels: Regarding utilities, there are two rates for “hotels.” Entities such as the Watermark and Holiday Inn have each suite on a separate title. These individually owned suites pay the same rate as a single-family residence. Entities such as Best Western are not subdivided into separate legal suites, and their water and sewer rates are about 55% less per suite than a single-family residence.
Our current practice is collecting the user fees as part of the property tax notice. As you have heard, this is where a majority of the previously approved increases were recognized. Including utility fees as part of the property tax bill is something that will change fairly soon. Over the next few months, Administration will be working to bill separately for utilities. No decisions have been made regarding a rate structure that would accompany the installation of water meters or how often the billing will occur, meaning monthly, bi-monthly, or quarterly billings. In addition, no research or decisions have been made on the rate structure, meaning what the fixed cost per month will be verses what the variable rate based on usage will be.
All these decisions have yet to be made.
Although tourism impacts our utility usage and other infrastructure, factual data reveals that the substantial increase in water usage during the summer is primarily attributed to permanent residents engaging in activities such as lawn watering.
Your perspectives are invaluable, and we remain committed to transparency, accountability, and responsiveness in the decision-making processes.
Response provided in written response area
Additional comments
Thank you for your insightful comments regarding the proposed budget increases. We appreciate your engagement in matters concerning our community's administration.
Regarding your inquiries about the accuracy of our data on user groups and populations in Osoyoos, we do not have a listing of all user groups or numbers attributable to such.
We employ industry-standard methodologies considering the projected population growth and usage patterns when designing infrastructure such as water and sewer systems. We have very accurate data on volumes within our utility systems. These design parameters are crucial for ensuring the efficiency and sustainability of our utilities over the long term.
Regarding utility fees, we would like to clarify our current practices. Utility fees are collected as part of the property tax notice. However, we recognize the need for a more transparent and efficient billing system. In the coming months, Administration will transition to separate billing for utilities, distinct from property taxes.
It's important to emphasize that no final decisions regarding the rate structure accompanying this transition have been made. Factors such as the frequency of billing (monthly, bi-monthly, or quarterly) are still under consideration. Likewise, the rate structure, including fixed costs versus variable rates based on usage, is subject to further research and deliberation.
While tourism undoubtedly impacts our utility usage and infrastructure, data analysis reveals that the significant increase in water usage during the summer primarily stems from permanent residents’ activities, such as lawn watering.
We remain committed to transparent governance and ensuring the sustainable development of our community.
Response provided in the written response area.
Additional comments were made during the presentation, not in a written response.
Regarding your question about the last time any public infrastructure project came under budget, we acknowledge that keeping projects within budget constraints has been a challenge, particularly in recent times. With the onset of the Covid pandemic, there has been a significant increase in capital project costs, often ranging from 50-100%. Despite our best efforts, this trend has posed challenges to budget adherence.
This is a two-approach response to the concern about the 39% budget increase being considered the floor rather than the ceiling. Council can determine what they want to fund and what they do not. Council will weigh the risks associated with replacing assets and ultimately decide the path Administration will follow. From a best practice perspective, the utility budgets were developed to meet the infrastructure replacement as per the asset management plans. It is important to note that the utility plan did not incorporate inflation, smaller water pipes, nor the Agricultural Irrigation System asset management plan requirements. Most other Town assets fall under three categories: transportation, buildings, and recreation. None of these asset management plans have been completed, nor do we know at this time what the infrastructure deficit is.
Regarding the question about our relationship with True Consulting and the implementation of the Water Asset Management Report without seeking a second opinion, we understand your apprehension. The decision to incorporate the report into the 2024 Budget was based on its recommendations and our assessment of its validity. While no second opinion was sought in this instance, it's important to highlight that the costs associated with infrastructure replacement, including pipes, are determined using industry-standard methodologies such as the Canadian Construction Cost manual, which is utilized by all in the industry, as an example.
Response provided in the written area.
Thank you for presenting an opportunity for a pickleball complex in our community. We appreciate your enthusiasm for enhancing recreational opportunities in Osoyoos.
Within the current proposed budget, funds are allocated to an outdoor pickleball court. If you have additional information and details on the grant funding of a new complex, please bring forward the information which will allow Council to consider the details of the project for budget consideration.
Thank you for your dedication to enhancing the quality of life in Osoyoos.
Response provided in written response area.
Thank you for sharing your concerns regarding the proposed budget increase for the Town of Osoyoos. We value your input and would like to address each point in detail.
Contracting Engineering Services:
The decision to contract engineering services is based on a thorough evaluation of various factors contributing to the overall efficiency and effectiveness of the Town's operations. Here are the key considerations:
- Diversity of Expertise: Engineering projects often require a diverse range of expertise, including civil, structural, environmental, and electrical engineering. By contracting with firms like TRUE Consulting, the Town can access a team of specialized engineers with various skill sets, ensuring comprehensive project execution.
- Flexibility and Scalability: Contracting allows the Town to manage workloads and scale resources based on project demands. This agility enables us to adapt to varying project requirements efficiently.
- Access to Specialized Knowledge: Engineering firms collaborate with multiple municipalities, acquiring insights into best practices and innovative solutions. We can implement cutting-edge solutions tailored to our community's needs by leveraging external expertise.
- Cost Efficiency: Contracting engineering services avoids the fixed costs of maintaining an in-house team, making it a more cost-effective solution, particularly for smaller municipalities.
- Reduced Administrative Burden: External engineering firms typically manage administrative tasks, streamlining processes and enhancing operational efficiency across the organization.
As we continue to assess our long-term financial outlook, including addressing infrastructure deficits and funding requirements, we remain committed to optimizing our organizational structure. This includes exploring opportunities to potentially bring certain engineering services in-house, depending on the direction set by the Council and the availability of adequate reserves.
Pedestrian Movement Assessment and Cemetery Master Plan:
The pedestrian movement assessment aims to enhance public safety and identify areas needing infrastructure upgrades.
The cemetery is nearing its capacity. Determining the Town’s options as to legal obligations to provide and/or expansion options is a crucial step in establishing a longer-term strategy for the burial/mausoleum service. Once the existing land area is used up, it will give the Town of Osoyoos a strategic document on proceeding with future burials/mausoleums.
Main Street Upgrades and Transportation Master Plan: Reconstruct the section of Main Street from Park Place to the Bridge Deck to facilitate wider sidewalks, address movement concerns, and increase the tree canopy and availability for street furniture. This section of Main Street has the highest number of movement concerns due to failing concrete work. This section of work would start to frame the look of Main Street. Upgrading Main Street.
To create a Master plan and an accompanying Asset Management Plan for the Town’s Transportation Network, roads, sidewalks, and other related infrastructure. The project will address the following for the community:
Master Plan
Assess Present and Future Requirements
-Identify and Prioritize Capital Improvement Projects
• Asset Management
- Review existing infrastructure –
Assess life spans
- Identify replacement schedules
The Master Plan and the Asset Management Plan will provide funding-related information to achieve the specific goals identified in each plan. Master Plan Many municipalities undertake.
Transportation Master Plans (TMPs) to define their long-term transportation objectives to supplement transportation needs identified through their Official Plan development process. A Transportation Master Plan integrates existing and future land-use planning and transportation infrastructure planning with environmental assessment planning principles.
Failure to approve these projects may jeopardize our ability to effectively manage capital renewal and asset management, potentially impacting our eligibility for federal and provincial grant funding.
The Fleet includes vehicles, backhoes, firetrucks, and lawnmowers. These pieces of equipment need to be replaced as they age. The existing practice was to replace items as required, resulting in budget fluctuations. Proposed was a set amount, which would enable a predictable funding source to replace the Fleet in the most economical way possible. Although this appears to be a budget increase, it, in effect, is leveling out the cost attributable to the various pieces of equipment. It will also enable a more strategic approach to replacing and purchasing vehicles. For example, is it more cost-effective to trade in vehicles more regularly or potentially lease? Securing funding provides this flexibility and, ultimately, more cost-effective fleet management.
In conclusion, we assure you that Council is carefully considering your concerns as they continue to review and refine the proposed budget.
Thank you for expressing your concerns regarding the proposed budget increases.
Regarding the budget for Pickleball courts, we acknowledge that not all members of the population may directly benefit from this allocation. However, it's essential to consider the diverse recreational needs within our community. While Pickleball may not appeal to everyone, it serves as a valuable resource for those who enjoy the sport and contributes to the overall well-being of our residents. Council ultimately decides whether the project is funded or not.
Concerning the comparison between Osoyoos and Penticton, we recognize that each municipality has unique challenges and resources. While Penticton may have different amenities and a larger population base, it's crucial to ensure that Osoyoos continues to invest in its infrastructure and services to meet the evolving needs of our community. The costs to replace water pipes and repave streets are the same regardless of the municipality. It may be higher in Osoyoos due to mobilization costs.
Regarding the Destination Osoyoos budget, we would like to clarify that the Town has entered into a contractual agreement with Destination Osoyoos to promote our community as a desirable destination. This partnership plays a vital role in attracting visitors and supporting local businesses, which provide jobs for local families and, in turn, benefits the entire community.
We understand that budget increases can pose challenges for some residents, particularly seniors on limited incomes. We empathize with your concerns and want to offer assistance where possible. We encourage seniors facing financial constraints to explore options such as the Property Tax Deferment program offered by the Provincial Government. This program provides relief by allowing eligible individuals to defer their property taxes. For more information or assistance with this program, seniors can contact the Property Tax Deferment program directly at 1-888-355-2700 or visit their website at http://gov.bc.ca/propertytaxdeferment.
Once again, we appreciate your input and assure you that your concerns are being carefully considered as part of Council’s budget review process.
Response provided in written response area
We appreciate your valuable insight and dedicated service as a former Council member.
- Concentrating on Essentials: We agree with the emphasis on essentials such as wastewater and drinking water. These are fundamental services that must be prioritized in budget allocations.
- Staging Water Metering: The RFP has been awarded, and we are currently working out the finer contract details. Installation will commence this year.
- Main Street Improvements Grant Coverage: It's worth noting that the Main Street project has been discussed for several years, and nearly $3.8 million of the $3.9 million budgeted project cost comes from grants. The project aims not only to enhance the safety of vehicle and pedestrian traffic but also to improve the area's aesthetics. This aesthetic improvement enhances our tourism image, ultimately fueling our economy and providing jobs for our local families.
- Fleet Replacement and Staggered Purchasing: We acknowledge the importance of fleet management and the need to address aging equipment such as vehicles, backhoes, firetrucks, and lawnmowers. The existing practice of replacing items as required has resulted in budget fluctuations. The proposed amount would enable a predictable funding source to replace the fleet in the most economical way possible. Although this may appear as a budget increase, it effectively levels out the cost attributable to various pieces of equipment. Moreover, it enables a more strategic approach to replacing and purchasing vehicles, considering factors such as trade-ins or potentially leasing. Securing funding provides flexibility and, in the end, promotes more cost-effective fleet management.
- Cemetery Needs Assessment and Capacity: We acknowledge the critical need to address the nearing capacity of the cemetery. Determining the Town's legal obligations and exploring expansion options is crucial for establishing a longer-term burial and mausoleum services strategy. Given the estimated timeframe of less than 10 years remaining on the existing site, this assessment should be completed sooner rather than later.
- Review Process for RFP: We will reassess the Development Cost Charge Bylaw Update phase two RFP process and consider whether a broader review process, such as through a Request for Proposal, would be more suitable to ensure transparency and fairness.
We appreciate your dedication to the betterment of our community, and Council will carefully consider your suggestions.
Response provided in the written response area.
Additional comment in presentation regarding Communications support.
This position could assist with additional communications, improve the Town’s website, create and monitor Town social media channels, provide additional budget communication and consultation, and lead public engagement processes.
There are other things this position could do, such as reviewing bylaws/policies/procedures, correspondence, internal communication, etc.
Can this be cut? Yes, but the result will be that there will be little change in communications, which many are upset with.
Response provided in written response area